Oracle Customer Care and Billing (CC&B) Architect

Job description / Role

• 6-8 years of hands-on technical design experience in Oracle Utilities Customer Care and Billing (CC&B)
• Good knowledge of Oracle Utilities Application Framework (OUAF)
• Domain experience in water utilities industry
• Strong background in interfacing with customers – excellent communication skills, experience of working in multi-vendor environment
• Should possess core meter to cash Oracle CC&B functional and technical expertise including but not limited to Billing, Rates Configuration, Payments, Credit & Collection
• Should be able to understand client needs and design, implement, support business processes with focus on out of the box solution
• Should be able to analyze and propose design change when issue arises with existing processes/configuration
• Should be able to perform investigation on issues raised by the client to provide explanation and possible workaround on issues.
• Oracle certified Utilities Customer Care and Billing Implementation specialist is a plus

Requirements

• 6-8 years of hands-on technical design experience in Oracle Utilities Customer Care and Billing (CC&B)
• Good knowledge of Oracle Utilities Application Framework (OUAF)
• Domain experience in water utilities industry
• Strong background in interfacing with customers – excellent communication skills, experience of working in multi-vendor environment
• Should possess core meter to cash Oracle CC&B functional and technical expertise including but not limited to Billing, Rates Configuration, Payments, Credit & Collection
• Should be able to understand client needs and design, implement, support business processes with focus on out of the box solution
• Should be able to analyze and propose design change when issue arises with existing processes/configuration
• Should be able to perform investigation on issues raised by the client to provide explanation and possible workaround on issues.
• Oracle certified Utilities Customer Care and Billing Implementation specialist is a plus

About the Company

Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology.

Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas.

We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.