Outlet Manager

AccorHotels

Mecca, Saudi Arabia

Posted
Ref: RP714-1593

Job description / Role

Responsibilities and essential job functions include but are not limited to the following:
- To consistently provide thoughtful, caring and sincere service
- Lead and manage the F&B Outlet team in all aspects of the department and ensure service standards are followed
- Handle guest concerns and react quickly and professionally
- To assist in the recruitment and training of F&B Colleagues
- Balance operational, administrative and Colleague needs
- Conduct regularly scheduled departmental meetings
- Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
- Have full knowledge of all Outlet menus
- Manage the departmental budget
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned

Requirements

Qualifications:
- Previous Food and Beverage leadership experience required
- Previous Point of Sale System experience required
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical aspects of the position include but are not limited to the following:
- Constant standing and walking throughout shift
- Occasional lifting and carrying up to 20 lbs
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.