Pierre Hermé Venue Manager

Job description / Role

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights, and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the Location:

An architectural icon in the heart of Saudi Arabia's vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.

The Role of the Pierre Hermé Venue Manager:

The Pierre Hermé Venue Manager plays a pivotal role in ensuring the smooth operation of both the retail and food & beverage components of the venue. This position requires a hybrid skill set that blends luxury retail expertise with high-end food and beverage management, ensuring exceptional guest experiences, strong financial performance, and brand integrity.

At Four Seasons Hotel Riyadh, we take pride in creating an environment where guests feel welcomed and valued. As the Pierre Hermé Venue Manager, you will have the unique opportunity to contribute to this vision by fostering a positive and supportive atmosphere within your team.

Your role as the Pierre Hermé Venue Manager encompasses leading and managing a team of 5 while prioritizing daily operations.

Four Seasons Hotel Riyadh:

Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.

Food & Beverage:

The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.

Our event facilities, with a mix of ballroom and meeting rooms, offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.

Areas of Responsibility:

Pierre Hermé Venue

Spa and Wellness:

Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high-end facilities and a meticulously outfitted fitness center.

Complementing this luxurious setting is our spa department, boasting a diverse and dedicated team of 25 colleagues, all united in their mission to provide exceptional service to our esteemed guests.

Knowledge and Skills:

• Minimum 3-4 years of experience in a luxury retail and/or high-end food & beverage environment.
• Background in both hospitality and retail; experience in patisserie/boutique cafes preferred.
• Strong leadership, operational, and financial management skills.
• Exceptional guest engagement and customer experience focus.
• Ability to analyze sales trends and drive revenue growth.
• Strong communication and training skills for leading a diverse team.
• Experience with POS systems, retail merchandising, and inventory control.
• Fluency in English; French or Arabic is a plus.

What to Expect:

• Competitive net salary in a tax-free environment.
• Competitive housing allowance.
• Transportation allowance.
• 30 days' vacation.
• 10 days public holidays per year.
• Paid home leave tickets.
• Complimentary employee meals.
• Medical insurance.
• Life insurance.
• Employee assistance program.
• Worldwide complimentary room nights with Four Seasons.
• Laundry/dry cleaning provided for work attire.
• Growth and development opportunities.
• Additional family benefits apply.

About the Company

Soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.