Principal Services Architect - Logistics (S/4HANA)

Job description / Role

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Role summary

The Principal Services Architect (PSA) is a senior customer-facing expert responsible for driving strategic, architecture-led engagements in SAP's CoE-led delivery model. This role focuses on delivering enterprise-wide transformation through logistics domain mastery across S/4HANA and the broader SAP Intelligent Enterprise. The PSA serves as both a strategic advisor and architecture owner—shaping transformation scope, mapping business requirements to technical solutions, and orchestrating execution with precision. This includes full accountability for project scoping, effort estimation, and Statement of Work (SoW) ownership.

Primary responsibilities

Architecture leadership

Lead the logistics architecture strategy and design across large-scale SAP transformation programs, with a focus on S/4HANA.

Design and validate end-to-end architectures for hybrid, multi-cloud, or on-premise landscapes.

Ensure alignment of logistics solutions with SAP reference architectures, best practices, and industry requirements.

Provide governance and quality assurance across the delivery lifecycle to secure solution integrity.

Scoping, estimation & SoW development

Own the creation of Statements of Work (SoW) for logistics-focused engagements, ensuring clear deliverables, assumptions, and success metrics.

Scope SAP projects from discovery through realization, aligning architectural designs with commercial constructs and delivery feasibility.

Perform effort estimation, resource modeling, and risk profiling to guide bid management and service contracting.

Collaborate with sales, pre-sales, and delivery managers to secure project sign-off and alignment with CoE standards.

Strategic customer engagement

Translate business objectives into solution blueprints by mapping business requirements to technical designs with clarity and precision.

Advise executive stakeholders on supply chain digitization, logistics optimization, and architecture modernization.

Drive customer engagement from discovery to realization phases, embedding logistics architecture strategy into business transformation.

Articulate value-based architecture roadmaps aligned with SAP's Intelligent Enterprise vision.

Delivery excellence & reuse enablement

Guide delivery teams and CoE consultants on architecture standards and reuse of proven logistics patterns and accelerators.

Support delivery assurance, mitigate design risks, and mentor junior architects.

Partner with account and delivery leadership to accelerate time-to-value and customer satisfaction.

Innovation, escalation, and advisory

Embed intelligent automation, SAP BTP, and AI/ML capabilities into logistics processes (e.g., predictive MRP, real-time inventory visibility).

Act as the design authority in escalated engagements or turnaround scenarios.

Lead logistics-specific design decisions in complex programs and co-innovation initiatives.

Experience requirements

10+ years of experience in customer-facing roles (Program Manager, Architect, etc.) with strong focus on logistics processes and architecture.

10+ years in SAP process implementation, including at least 6 full-cycle implementations covering logistics topics.

Proven track record of shaping complex transformation engagements through architecture, scoping, and solution framing.

Demonstrated experience developing SoWs and delivering high-quality, on-time programs.

Technical & functional expertise

Deep functional and architectural knowledge of SAP logistics modules, especially:

MM (Materials Management)

SD (Sales & Distribution)

PP (Production Planning)

PM (Plant Maintenance)

EWM (Extended Warehouse Management)

TM (Transportation Management)

Integration with FICO and Project Systems

Strong command of SAP best practices, deployment methodologies, and fit-to-standard design.

Working knowledge of SAP BTP, extensibility approaches, and cloud-native logistics innovations.

Architectural focus areas

SAP S/4HANA logistics and supply chain architecture

Hybrid deployment models (on-premise, cloud, RISE)

SoW ownership, project scoping, and estimation

Business requirement mapping to solution design

BTP-enabled logistics extensions & integrations

Embedded analytics, IoT, and automation in logistics

Architecture governance & delivery assurance

Key competencies

Logistics process design and integration leadership

Solution scoping and statement of work creation

Architecture modeling and scenario planning

Business-to-technical requirement mapping

Executive communication and C-level advisory

Strategic opportunity development and solution framing

Language requirements

English: Fluent

Other languages: Fluency in Arabic is highly preferred

Education requirements

Bachelor's or master's degree in engineering, logistics, computer science, or equivalent fields

Equivalent work experience in logistics transformation and SAP solution architecture considered

Professional training & certification

Required:

SAP solution certification in logistics (e.g., MM, SD, PP, or EWM)

External architecture certification (e.g., TOGAF, SAP Professional Architect - P_EA_1)

Preferred:

One SAP product certification in logistics is highly recommended

Work mode

Hybrid role with travel to strategic customer sites in MENA region. Ability to support high-touch customer programs is required.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone—regardless of background—feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.

Equal opportunity employer statement

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al.), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.

About the Company

Headquartered in Walldorf, Germany, SAP is the world's largest business software company with more than 51,500 employees at sales and development locations in more than 50 countries worldwide.

Our global development approach focuses on distributing development across the world in strategically important markets. A global network of SAP Labs spanning Bulgaria, Canada, China, Germany, Hungary, India, Israel, and the United States, enables SAP to operate locally, yet organize globally.

As the global technology research unit of SAP, SAP Research significantly contributes to SAP's product portfolio and extends SAP's leading position by identifying and shaping emerging IT trends through applied research and corporate venturing. SAP Research has highly skilled teams in 11 research centers worldwide.