Regional Customer Manager - Modern Trade

Mondelez International

Saudi Arabia

Ref: RP141-47

Job description / Role

Employment: Full Time

Regional Customer Manager, Modern Trade (East)

Job Description

Position Purpose

- To grow volume and profit in line with sales objectives and drive delivery of business plans across all customers via:
- Development and execution of appropriate sales/marketing strategies
- Teamwork with all internal and external interfaces
- Detailed planning and organization
- Focus on POB

Key Accountabilities

- Liaison with Regional Business Manager to agree priorities and targets with key customers
- Set and agree investment levels, objectives, and priorities for specific customers
- Monitor, analyse and report on performance - integrate key learning into future plans
- Direct Regional Account Executives (where appropriate) to meet objectives
- Train, develop and motivate staff ensuring clear roles and direction supported by actions plans and reporting
- Meet agreed distribution, pricing, promotion, and merchandising targets in line with POB & MSL
- Develop new customer contacts where possible
- Identify and execute additional business opportunities
- Provide accurate customer forecasting and planning
- Liaison with Field Sales team & Merchandising Teams
- Ensure compliance with structured call format and monitor their effectiveness in each channel
- Develop and maintain positive customer relationships

Requirements

Qualifications

Knowledge, Skills and Experience

- Minimum Bachelor's Degree
- 5+ years' experience within a structured sales function in a Mutli-national FMCG organization
- Solid understanding of the Saudi market
- Established relationships with key customers across the market

Languages:

- English and Arabic required

About the Company

Mondelez International, Inc. (NASDAQ: MDLZ) is one of the world's largest snacks companies, with 2015 net revenues of approximately $30 billion.

Our dream is to create delicious moments of joy in everything we do. Nearly 100,000 employees support this dream by manufacturing and marketing delicious food and beverage products for consumers in approximately 165 countries around the world.

We are the world's pre-eminent maker of snacks, with leading market shares in every category in which we compete. Mondelez International holds the No. 1 position globally in Biscuits, Chocolate and Candy as well as the No. 2 position in Gum. (source: Euromonitor)

About 85 percent of our annual revenue is generated in fast-growing snacks categories, and nearly 75 percent of our sales come from outside of North America.

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