Relationship and Sales Manager

Job description / Role

Description

Drive revenue growth by managing and activating existing and new relationships, converting opportunities into tangible clients in line with the company’s strategic objectives.

Requirements

Key Responsibilities:

1. Relationship activation:
   
   • Build and strengthen strong relationships with current and potential clients in both public and private sectors.
   • Maintain continuous communication to ensure client satisfaction and ongoing collaboration.
2. Business development & sales:
   
   • Convert relationships and networks into real business opportunities and closed deals.
   • Prepare and deliver compelling commercial proposals and negotiate terms to achieve revenue targets.
   • Analyze client needs and provide tailored solutions aligned with company offerings.
3. Market & client strategy:
   
   • Monitor and analyze the market and competitors to identify new business opportunities.
   • Provide regular reports on sales performance and future forecasts.
4. Internal coordination:
   
   • Work closely with marketing, operations, and customer success teams to ensure a seamless client experience.
   • Contribute to developing tools and processes that enhance sales effectiveness.

Qualifications & experience:

• 3–5 years of experience in sales or client relationship management in the public or private sector.
• Strong communication skills with the ability to build and maintain networks.
• Proven negotiation and deal-closing abilities.
• Basic knowledge of project management and market analysis.
• Fluent in English, both spoken and written.

Personal skills:

• Proactive and leadership-oriented.
• Ability to work under pressure and achieve targets.
• Strong organizational and analytical skills.
• Professionalism and excellent client management skills.

Key performance indicators (KPIs):

• Number of new clients converted into contracts.
• Revenue growth from existing and new clients.
• Client satisfaction and communication effectiveness.
• Achievement of monthly and quarterly sales targets.