Resort Manager SLS (Saudi National)

Job description / Role

Company Description

We are looking for a Resort Manager to join the pre-opening of SLS The Red Sea.

Ennismore, with its luxury brand SLS Hotels, is currently opening a magnificent project in the oasis that is The Red Sea. SLS The Red Sea is planned to open in 2025.

Introducing the newest gem of dazzling luxury to reach The Red Sea project: the resort offers 150 luxurious keys, complemented by an impressive array of 7 distinct food and beverage outlets and a rejuvenating spa sanctuary. Catering to both adults seeking a getaway and families craving connection and some adventure, this hotel brings a wonderland of extraordinary experiences to The Red Sea, providing an array of amenities and activities tailored for travelers of all ages.

This project is not for the faint at heart. At Ennismore, we are ambitious, and this project is a perfect example of that. If you are looking to make your mark as we expand further into the Kingdom of Saudi Arabia, build an exciting hotel with lots to offer, and curate the team with some of the best and brightest in the lifestyle and luxury hospitality space, this might just be the right fit for you.

Job Description

• Works closely with the other Executive Committee members to ensure all financial, service standards and team-member relations goals are met.
• Develops and implements strategic goals for the Rooms Division and food and beverage operations aligned with the hotel's vision and objectives.
• Leads, inspires, and mentors department heads and their teams, promoting a collaborative and results-driven culture.
• Fosters relationships with key stakeholders to ensure alignment and integration of services across departments.
• Oversees day-to-day operations of the front office, housekeeping, engineering, food and beverage outlets, and banquets, ensuring efficiency and compliance with luxury service standards.
• Implements and monitors standard operating procedures (SOPs) to maintain Forbes 5-star standards and ensure consistent guest satisfaction.
• Collaborates with the engineering team to ensure the property is impeccably maintained.
• Analyzes guest feedback and implements action plans to exceed expectations and elevate the overall guest experience.
• Engages with VIPs and high-profile guests, ensuring personalized and memorable stays.
• Develops and manages budgets for the Rooms Division and food and beverage departments, ensuring cost control, revenue generation, and profitability.
• Analyzes financial performance, identifying opportunities for growth and operational efficiencies.
• Works with the Revenue Management team to optimize room inventory and pricing strategies.
• Ensures compliance with all local, state, and federal regulations, including health and safety standards.
• Maintains a strong focus on risk management, including food safety, fire safety, and guest security.
• Leads talent acquisition, training, and development programs to build a high-performing team.
• Conducts regular performance evaluations, providing feedback and coaching to drive professional growth.
• Promotes a positive workplace culture that values diversity, creativity, and teamwork.

Qualifications

• Bachelor's degree in hospitality management, business administration, or a related field. MBA or advanced certification is a plus.
• Minimum of 10 years in luxury hotel operations, with at least 5 years in a senior leadership role overseeing Rooms Division and food and beverage operations.
• Exceptional leadership, communication, and interpersonal skills.
• Strong financial acumen with experience in budgeting, forecasting, and revenue management.
• Expertise in maintaining Forbes 5-star or equivalent luxury standards.
• Ability to thrive in a fast-paced, high-pressure environment while managing multiple priorities.
• Technical proficiency: Familiarity with property management systems (e.g., Opera Cloud) and financial software.
• Languages: Proficiency in English required and Arabic; multilingual candidates preferred.

Additional Information

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.