Restaurant Manager

AccorHotels

Riyadh, Saudi Arabia

Posted
Ref: RP714-3921

Job description / Role

Employment: Full Time

Our Vision, we make moments

Mövenpick Hotels & Resorts (MH&R) is in the "moments" business. We're intimately involved in important times in our guests lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a day can make an entire holiday. A romantic dinner for two can lead to a longer term partnership.

It doesn't take much to make a moment. Just to be genuine. And human. And warm. And take steps to do the ordinary in an extraordinary way.

We understand that this vision cannot be achieved without great people who create and support work environments designed to produce exceptional results.

The Role

- To uphold and promote the Mövenpick reputation with sincere, warm and enthusiastic service
- To ensure the smooth running of the outlet(s) under his/her responsibility
- To maximize revenue in the outlet(s) through active sales and participation in promotions planning and execution
- To maximize guest satisfaction and a positive image and positive world of mouth/social media.
- Monitors social media of the outlet(s) and actively promotes opportunities for social media usage by guests.
- To Promote ALL loyalty membership.
- Manages manning, and costs according to business levels ensuring optimal profitability.
- To assist the Director of F&B in any task outlined/detailed by him/her.

Key Deliverables and Responsibilities

Planning & Organizing:

- Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.
- To prepare schedules for all personnel according to the forecast and within the limits of the staffing guide, to ensure adequate manpower at all times and under the guidance of the Food and Beverage Manager.
- To short list new potential staff members for development.

Operations:

- To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
- To generally promote and ensure good inter-departmental relations.
- To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
- To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
- Occasional Responsibilities
- To take time and get to know the guests, and to be committed to service excellence.
- To conduct regular training sessions with the assigned team in line with the departmental SOP's i.e. guest care, service standards, up-selling approach, product knowledge, etc.
- To conduct on the job training of future Assistants Outlet Manager's if the situation calls for.
- To prepare and issue duty schedules for the assigned team.
- To ensure the proper appearance (condition of uniforms) and grooming of assigned staff members.
- To evaluate the performance of the assigned team and initiate internal promotions.
- To handle the welcome and seating of arriving guests with the assistance of the hostess.
- To ensure that under no circumstances the entrance door is left unattended.
- To maintain a professional / friendly relationship with the outlet patrons.
- To establish and update the outlet's database of regular guests.
- To tour the outlet and all related areas frequently ensuring the highest possible cleanliness and maintenance standards.
- To report any equipment failures/problems to the Maintenance Department.
- To pass any maintenance requests to the Maintenance Department.
- To participate in any Training/Developments schemes as recommended by senior management.
- To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
- To resolve guest complaints immediately.
- To ensure that all mise-en place is done according to the whole day's service requirements.
- To be actively involved in the outlets promotional activities.
- To establish a close working relationship with the kitchen and liaises with the chef about menu changes, menu presentations and live cooking activities in the outlet.
- To control / counter signs all store requisitions (operating material, food products and beverages) and ensures their accurate delivery.
- To attend all regular Food & Beverage departmental meetings and conduct's daily briefings to maintain an open communication within the assigned team.
- To take part in the month end inventory with the cost controller to ensure that closing stocks are recorded as accurate as possible.
- To have a complete understanding of and to adhere to Mövenpick Hotels & Resorts policy relating to Fire, Hygiene, Health and Safety.
- Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.

Requirements

Administration:

- Maintains staff attendance sheets and other payroll related documents, to be signed by the Department Head and submit them for signatures at the end of the month.
- Responsible to meet and maximize the budgeted monthly revenue of the respective outlet, by exercising constant control of the operational expenses.
- If the outlet features live entertainment, to assures the availability of document copies stating the legal approval i.e. NOC's, etc
- To submit the following reports:
- Overtime & extra hours consumed monthly.
- Daily log book
- Other expenses control sheet
- Time schedule weekly
- Vacation schedules yearly
- Responsible for the financial aspects of the outlet(s)

Mövenpick Hotels & Resorts reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as & when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to an employee in this position. This job description does not constitute a written or implied contract of employment.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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Restaurant Manager salaries in Saudi Arabia

Average monthly compensation
SAR 9,500

Breakdown available for industries, cities and years of experience