Job closed
Ref: NP316-433
Job description / Role
The KSA Retail Manager will manage the on ground execution of KSA monthly activations for in store thematic animations and manage the loyalty program execution and follow up with Dubai HQ and KSA area managers. This role requires passion for retail, visiting stores and working close with Dubai HQ to execute the retail marketing requirements for KSA stores.
Thematic Animations
• Manage the full process of implementation of thematic animations with all departments in both KSA HQ and Dubai HQ
• Manage the yearly budget provided by HQ Dubai for thematic animations
• Manage the negotiation with KSA suppliers for best rates for installation materials of thematic animation for KSA organization
• Manage and lead the flow of communication between marketing and operations team for full KSA operations
• Lead with the training team dedicated training tools for thematic animations in store related to trends and product offer- elevating customer experience in store through knowledge of animation offer
• Monthly store visits to all regions in KSA to assess animation quality, work with area managers and store managers on the full animation process in store
• Attend the monthly commercial meeting and lead the process with operations team for thematic animations
Loyalty Card Program
• Manage the recruitment targets of cardholders in KSA working closely with operations team
• Manage and oversee the full scope of work and processes for gift boutique and product life cycles for KSA – managing with area managers stock count, gift requirements, training needs for KSA store network
• Manage the execution of event process in stores for cardholders with Dubai HQ date and timelines
• Manage the communication process of information related to the loyalty program from, recruitment reports, and activities to Operation teams
• Manage the stock management to ensure all the stores got the right tools to execute all levels of the program and follow up with HQ Dubai
• Attend monthly commercial meeting and lead the monthly review of recruitment highlights and opportunities- working closely with Dubai HQ team
• Manage and be responsible for the weekly and monthly reports debrief and conduct meetings with operations team
• Provide key insights to KSA market operational needs- aligning on action plan needed from Dubai HQ to elevate the KSA experience both for process/internal alignment and customer experience
• Manage events running in KSA with Dubai HQ alignment
Other
• To manage with Dubai HQ for in store institutional visual changes and store hoardings that are assigned to marketing visuals
• Manage all adhoc blogger events that are agreed by HQ Dubai for brand/blogger events- while providing the insights to KSA requirements in the market.
Requirements
• BA with a degree in marketing or related field;
• Minimum 5-7 years of marketing experience in retail managment positions
• Able to work interactively and proactively with internal and external parties at all levels is a must.
• High level of maturity; ability to handle weekly communication with our brand partners
• Resourceful and creative problem solver – at times with little direction/oversight
• Strong organizational skills; able to track multiple projects and details
• High level of accuracy; able to detect inconsistencies and errors including product names, grammar, etc.
• Fluent in Arabic and English.
• Located at Jeddah.
About the Company
Robert Walters is one of the world's largest specialist professional recruitment consultancies with 53 offices spanning 24 countries.
We've helped thousands of professionals find permanent, contract and interim roles with leading global corporations, small to medium sized companies and innovative start ups. Our specialist recruitment focus includes: accountancy and finance, banking, engineering, operations, legal, IT, sales, marketing, procurement & logistics, HR and support/administration.