Revenue Analyst

Job description / Role

Revenue Management Analyst

At Fairmont Hotels & Resorts, all guest service has the potential to create a lasting memory when it is delivered with warmth and sincerity. Be an ambassador for our brand as a Revenue Management Analyst you will inspire your team to be brand ambassadors, while your organization and communication will ensure that all reservations reflect our guests' preferences - and anticipate their needs .

Hotel Overview: Makkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haraam and the Holy Ka'aba. This 76-story hotel, one of the world's tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project. The Hotel authentic hospitality is seen throughout 858 rooms.

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

- To consistently offer professional, friendly and engaging service
- To manage demand, forecasting and inventory as it relates to driving revenue opportunity for the hotel
- To maximize room revenues through a thorough understanding of all booking channels, managing inventory and rate accordingly
- To monitor transient and group booking pace in order to determine pricing and availability controls for all reservation distribution sources
- To monitor key indicators of hotel performance and third party intelligence sources to identify revenue opportunities
- To liaise with Reservations, Front Office and Sales to ensure the highest level of guest service is maintained while maximum profit
- To ensures accurate and timely preparation of analytical reports
- To play an active role in the strategic plan, marketing plan and budgeting processes
- To stay current with industry changes and how it may impact demand
- To prepare and present weekly analytical reports
- To follow departmental policies and procedures
- To follow all safety policies
- Other duties as assigned

Requirements

Qualifications:

- Previous experience is an asset
- We are looking for a well-organized and creative candidate with excellent communication and interpersonal skills, who is able to display a "passion for perfection" and work in a dynamic environment. In addition, the candidate should possess:
- Computer literate in Microsoft Window applications and relevant computer applications required
- University/College degree in a related discipline required
- Must be extremely detailed oriented
- Excellent communication skills, both written and verbal required
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to focus attention on guest needs, remaining calm and courteous at all times

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.