Revenue Manager

Job description / Role

Key tasks
- Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Banquets, Restaurants and other revenue streams.
- Effectively communicates a compelling Total Hotel Profit Optimization vision to all relevant property leaders and leads efforts to grow RevPRO culture within the hotel.
- Actively participates in the creation of the annual budget and marketing plan for the hotel.
- Fosters strong relationships with the DOSM to strategically maximize Group business including function space utilization and Banquet F&B revenues.
- Leverage Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.
- Collaborates with DOSM to create accurate short and long term forecasts, achieving forecast accuracy across all revenue streams including but not limited to rooms, banquets and catering.
- Optimizes pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits.
- Monitors relevant economic, market, competitive set and hotel indicators to derive insight-led profit generation strategies.
- Chairs and prepares materials for the weekly Revenue Management Meetings, following Brand guidelines.
- Provides weekly, monthly, annual and ad-hoc reporting and presentations to hotel, regional, corporate and ownership stakeholders.
- Fosters Total Hotel Profit Optimization culture and principles with all revenue generating departments at the hotel.
- Directs and manages all channel distribution strategies and oversees content maintenance. Manages relationships with OTA partners, keeping up-to-date on each partner's distribution options and extranet maintenance to ensure optimal display of the hotel.
- Owns Revenue Management system and other reporting portals. Oversees data quality and flow, and maintains system hygiene.
- Optimizes opportunities to drive incremental revenues through upsell programs in all booking channels.
- Oversees content management in all electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.
- Manages Reservations department including but not limited to recruitment, training/coaching efforts and evaluation of all team members.
- Ensure training, implementation and compliance with Novotel Standards.
- Effectively communicates with other hotel departments, regional and corporate staff.
- Participate in community and professional organizations to maintain high visibility and promote a positive image for the hotel and brand.
- Ensures a clean and safe working environment in accordance to health regulations and the hotel's health and safety program.
- Adheres to all Brand Environmental policies and procedures.

Requirements

Skills

- Level of Education Bachelor / Licence

Areas of study

- Hospitality Management

Professional experiences

- 3 to 5 years

Languages essential

- English

Optional languages

- Arabic

Essential and optional requirements

- Excel
- Power Point
- Word
- TARS
- Opéra

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.