Sales Coordinator

Job description / Role

Job Description

- Composes letters on behalf of the Director of Sales.
- Ensures all correspondence is filed in a methodical systematic basis.
- Attends meetings, records and distributes the minutes and follows up on action items if requested by the Director of Sales.
- Maintains a database of contacts, which may be required by the Sales and Marketing team.
- Use a diary or to-do list for daily assignment/task.
- Ensure that trace file is checked and action(ed) on a daily basis.
- Handle telephones/calls as per the hotel standard and takes messages and priorities where necessary and inform the concern guest
- Ensures all outgoing correspondence is typed, proof read and distributed or sent to the highest possible standard.
- Prepares letters, memos and other correspondences on behalf of the Director of Sales.
- Sets up a filing system for all relevant and important correspondence or documents.
- Sets up a commercial database according to specific sources, updates and maintains the systems accurately
- Update guest database regularly.
- Implements a daily follow up system.
- He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
- Be proactive and use good judgement when dealing with challenging situations.
- Be transparent in your motives, methods and expected results

- Relevant Diploma or Bachelor's degree (preferred)
- Must have previous sales experience working in the hospitality industry
- Strong computer skills with competency in Microsoft Excel, Word and Outlook

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.