Sales Coordinator

Job description / Role

Company Description

Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.

Job Overview:
As a Sales Coordinator at Sofitel Riyadh, you will provide crucial support to the sales team, ensuring the smooth functioning of daily sales operations and contributing to the hotel's pre-opening success. Your role will involve coordinating sales activities, managing administrative tasks, and maintaining strong relationships with clients and internal departments. You will be an integral part of the sales team, supporting the overall sales strategy and helping to achieve revenue goals.

Key Responsibilities:
- Sales Support: Assist the sales team with daily operations, including preparing proposals, contracts, and agreements for corporate and group bookings.
- Client Communication: Act as a liaison between the sales team and clients, responding to inquiries, coordinating meetings, and ensuring a timely flow of information.
- Sales Tools Management: Maintain the sales database and CRM systems by updating client information, tracking inquiries, and ensuring the accuracy of sales-related data.
- Event Coordination: Collaborate with the sales team and event planners to ensure seamless execution of group bookings, corporate meetings, and events, from initial inquiry to post-event follow-up.
- Pre-opening Assistance: Support pre-opening tasks such as setting up sales systems, building client databases, and assisting with pre-launch sales campaigns and promotions.
- Sales Reporting: Assist in preparing sales reports, forecasts, and performance metrics for senior management, providing insights into the sales pipeline and business development.
- Proposal & Contract Creation: Draft, proofread, and finalize proposals, presentations, and contracts for corporate clients, groups, and events.
- Internal Coordination: Coordinate with other departments, such as revenue management, marketing, and operations, to ensure the seamless delivery of guest experiences and services.
- Client Relationships: Help maintain strong relationships with key accounts by assisting the sales team in following up on leads, managing ongoing communications, and organizing site visits and client meetings.
- Office Administration: Handle administrative duties for the sales department, such as scheduling meetings, preparing meeting materials, and organizing sales files and records.
- Customer Service: Provide exceptional service by responding to client inquiries promptly and professionally, ensuring a positive experience throughout the sales process.

- Experience: Minimum of 1-2 years of experience in a sales or administrative role, preferably in the hospitality industry. Experience with hotel pre-openings is a plus.
- Education: Bachelor's degree in Business Administration, Sales, Hospitality Management, or a related field.
- Skills: Strong organizational and time-management skills with the ability to handle multiple tasks simultaneously. Proficiency in MS Office (Word, Excel, PowerPoint) and CRM systems. Familiarity with hotel sales systems is an advantage.
- Communication: Excellent verbal and written communication skills in English; Arabic language skills.
- Personal Traits: A proactive, detail-oriented individual with strong interpersonal skills and the ability to work in a fast-paced environment. A team player with a positive attitude and the flexibility to adapt in a pre-opening setting.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.