Sales Coordinator - Attestation Service

Job description / Role

Key Responsibilities:

Attestation Services & Customer Support

• Guide clients through the document attestation process for educational, commercial, and personal certificates.
• Work with embassies, ministries, and government authorities for attestation and legalization.
• Ensure compliance with legal and regulatory requirements for document processing.
• Track and update clients on the progress of their attestation requests.

Sales & Business Development

• Generate leads through cold calling, networking, and referrals.
• Convert inquiries into confirmed business through effective sales techniques.
• Offer customized attestation solutions to meet client needs.
• Promote premium, urgent, and express attestation services to increase revenue.

Client Relationship Management

• Maintain strong relationships with existing and potential clients.
• Provide excellent customer service to ensure client satisfaction and retention.
• Handle client concerns professionally and resolve any issues effectively.


Coordination with Government & Embassies

• Liaise with Ministry of Foreign Affairs, embassies, and legal departments to facilitate smooth attestation.
• Stay updated on changes in attestation policies and procedures.


Reporting & Performance Monitoring

• Maintain accurate records of leads, sales, and customer interactions using CRM software.
• Analyze sales trends and develop strategies to improve conversion rates.
• Provide regular reports on sales performance and market insights.

• Experience: Minimum 2 years of sales experience in a service-based industry.
• Education: Graduate or equivalent qualification.
• Language Proficiency: Fluency in English and Tagalog is required.
• Work Authorization: Must have a transferable visa.
• Availability: Looking for an immediate joiner.
• Skills: Strong organizational, communication, and problem-solving abilities, with proficiency in CRM software and MS Office.

Salary:
SAR 4,000 to 5,000 per month inclusive of fixed allowances.
Additional benefits: Target based incentives

About the Company

We are a globally integrated firm with a strong presence in India and extensive presence in the Middle East.

Helpline group with its prowess and exquisite level of expertise, offer their services in the field of business solutions such as, business incorporation, certificate attestation, legal translation, visit visa services and tourist visa services, good conduct certificate (PCC) and PRO services.

As a business entity, we thrive in this domain with our global footprint and expertise of over two decades and this has helped us to maintain a leadership position in the market. Our core value is customer satisfaction and we are committed to providing quality and consistent services to achieve this objective. We prioritize our customer needs and ensure they are promptly met and efficiently executed within the stipulated time frame.