Job description / Role
To present a professional, friendly, and efficient impression of the Hotel at all times.
To ensure that all tasks relating to guest comfort, guest satisfaction, or the impression the guest receives of the Hotel must be treated with utmost priority.
To establish a good working relationship with your guest, visitors, and colleagues create a team that works well together and with other departments.
Contributes to guest satisfaction at all times by providing high-quality personalized services throughout their stay.
To assist as required/requested with the solving of any guest feedback and to be able to handle them in the most efficient manner.
Have knowledge of the facilities and services, events offered by the hotel and the surrounding area and actively promote them.
Solid experience in the same capacity in international chain hotels for min. 2-3 years
Regional / Local familiarity with the market is an advantage
The Hotel Sales Manager is primarily responsible for developing new business opportunities whilst assisting in the management of the Hotels Corporate / Leisure / MICE accounts.
The Sales Manager will also assume responsibility for the overall management of the administration function within the Sales department.
All duties that are carried out should be conducted to the highest standard and in accordance with the hotel standards; company policies & procedures; objectives and legal requirements.
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.