Sales Support Coordinator

Job description / Role

Description

Are you a highly organized and detail-oriented individual with a passion for supporting sales teams? LAWAZEM is seeking a Sales Support Coordinator to join our remote team. As a Sales Support Coordinator, you will play a crucial role in assisting our sales team with administrative tasks, order processing, and customer support. This is a remote position, allowing you to work from the comfort of your own home while contributing to the success of our company.

Responsibilities:

• Provide administrative support to the sales team, including managing calendars, scheduling meetings, and preparing documents and presentations.
• Assist in order processing, ensuring accuracy and timely delivery.
• Liaise with customers and internal teams to address inquiries, resolve issues, and provide timely updates.
• Create and maintain sales reports, analyzing data to identify trends and opportunities for improvement.
• Coordinate with logistics and shipping teams to ensure smooth order fulfillment.
• Collaborate with cross-functional teams, including marketing and finance, to support sales activities and initiatives.
• Support sales team members with travel arrangements and expense reporting.
• Assist in preparing sales materials, including presentations, proposals, and sales kits.
• Maintain accurate records of customer interactions and sales activities in the CRM system.

Requirements

• Previous experience in a sales support or administrative role.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications.
• Ability to work independently and remotely, while maintaining strong teamwork and collaboration.
• Detail-oriented with a high level of accuracy.
• Experience with CRM systems is a plus.
• Fluency in Arabic and English.