Sales Support Representative | alfanar Electric

Job description / Role

Job Purpose

This position exists to support activities in Sales Department, starting of sales Inquiry / Negotiation with Clients / sales collection efficiently, in timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.

Key Accountability Areas
- Conducting field visits to under construction or finishing sites
- Introduce types of products of alfanar in general.
- Creating a trust-based relationship with the targeted group of customers (End Users - Electricians - Contractors) ensuring that the target of this team is achieved.
- Follow-up all sites assigned for him, starting from foundation stage to finishing.
- Completing sales process in line with the company strategy and the needs of the target customers
- Follow-up the details of the sales process with the concerned department to ensure that it is completed as required and target customer (Distributor)
- Visit assigned locations (by studies department) within his geographical area, and as per the objectives of the study determined by the line manager
- Publishing promotion materials (according to the objectives of the marketing team) for target customers in a way that raises awareness towards the company products and services, which contribute to creating verbal advertising at the community level
- Obtaining specific information from field visits regarding company products, competitors,
- number of construction sites, surveys, and requested studies
- Coordinating with the project sales team effectively and continuously to ensure the success of the sales process in case the target customer is in the scope of the project sales team.

Role Accountability

HR Proficiency:
- Collaborate with teams to get the work effectively achieved.
- Ensure effective communication with peers and managers and show openness to directions and feedback.

Delivery:
- Execute the planned activities to meet the operational and development targets as per delivery schedules.
- Use resources effectively to achieve objectives within efficient cost and time.

Problem-Solving:
- Assist to solve any related issues arise and escalate any complex operational problems.

Quality:
- Follow quality requirements and specifications for services, processes, or related activities.

Business Process:
- Execute and comply related tasks as per defined policies, procedures, and work instructions

Health, Safety, and Environment:
- Adhere to all Safety procedures and regulations.

Academic Qualification
Diploma Degree in Electrical Institute

Work Experience
2 to 5 Years

Technical / Functional Competencies
- Sales Technical Support
- Salesmanship
- Solution Sales Support
- Consultative Sales Support

About the Company

alfanar builds efficient energy systems & solutions of the present and sets up infrastructures for a brighter future.

We assist utility sector partners & customers in transforming cities into sustainable, habitable, and inclusive Smart Cities by harnessing renewable energy resources from wind, solar, and waste heat energy. Promoting the transition to a sustainable eco-conscious future.

Using world-class technologies, we develop unrivaled quality electrical solutions & products from our manufacturing facilities, to solve the world’s major energy challenges and make the world a better viable place.

Diligence, Efficiency, and Innovation are the key criteria our teams adopt in order to continuously provide effective solutions. We’re constantly equipping our teams with the tools they need to expand their horizons and reach higher grounds.

Being in an ever-changing environment with a crucial impact on their surroundings, our employees are nurtured to become keen thinkers with highly refined skills and a consistent outlook on the future, working together on finding the next big innovation.