Sales Support Representative, CVG

Medtronic

Abha, Saudi Arabia

Ref: RP222-19

Job description / Role

Employment: Full Time

Responsibilities may include the following and other duties may be assigned.

- Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders over the phone when necessary.
- May manage web-based ordering, confers with management regarding customer credits, returns goods for credit, identifies quality assurance complaints, and writes price differentials on mail orders.
- May approve allocation of stock in short supply, special price quotations and bids, pricing allowances, deductions and adjustments.
- May manage inventories at customer facilities using EDI (electronic data interchange), forecasting, replenishment and inventory systems, focusing on stock and allocation issues to maximize service levels.

Requirements

Must Have: Minimum Requirements

- Minimum of 6 years of relevant experience
- Prior medical device, business to business or pharmaceutical sales experience highly preferred.
- Knowledge of sales techniques typically gained through education and / or on the job learning.
- Introductory knowledge of company products and services.
- Demonstrable, consistent success in previous roles indicated by high level of sales performance

About the Company

Medtronic is the global leader in medical technology - alleviating pain, restoring health and extending life for millions of people around the world.

Medtronic's mission is:

To contribute to human welfare by application of biomedical engineering in the research, design, manufacture, and sale of instruments or appliances that alleviate pain, restore health, and extend life.

To direct our growth in the areas of biomedical engineering where we display maximum strength and ability; to gather people and facilities that tend to augment these areas; to continuously build on these areas through education and knowledge assimilation; to avoid participation in areas where we cannot make unique and worthy contributions.

To strive without reserve for the greatest possible reliability and quality in our products; to be the unsurpassed standard of comparison and to be recognized as a company of dedication, honesty, integrity, and service.

To make a fair profit on current operations to meet our obligations, sustain our growth, and reach our goals.

To recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the company's success.

To maintain good citizenship as a company.

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