Job description / Role
•Design, configuration and testing of core SAP CRM modules.
•Define detailed blueprints for development requirements.
•Create Functional Specification Documents.
•Possess strong coordination skills and a cooperative approach to problem solving.
•Cocoordinating with technical team members to reach the technical requirements.
•Key user Training
•Provided pre and postimplementation support of CRM Social Services.
Transaction Types Setup, Copying Control, Date Profile, Text Profile, Action Profile, Status Profile, Organization Determination Profile, Partner Determination profile, Pricing, Business Partner Maintenance.
•SAP CRM Social Service:
Social application, Social service plan, Social deduction, Benefit application, Eligibility and benefit calculation.
•Web Clint UI:
UI Architecture, Business Role Configuration, Navigation Bar Profile Setup, UI Configuration Tool, Application Enhancement Tool, Easy Enhancement Workbench, Design Layer
•SAP CRM Services:
Installed Base Management, Service Agreements and Contracts, Service Order Processing, Complaints & Returns, IT Service Management
Creation of Logical Systems, Maintaining the RFC Connections between the CRM
& R/ 3 systems, Replication Objects, Creation of Sites, Creation of Publications, Creation of Subscriptions
SAP CRM Consultant with experience in SAP Social Services module as well as any of core CRM modules such as Sales, Service, marketing, Interaction Centre, Middleware, web UI configuration. The candidate must have at least 5 years’ experience with 1 End to End implementation of SAP CRM Social Services.
About the Company
More than two decades old IT solution driven conglomerate having offices at UAE (Dubai), USA , India & Malaysia.
An exciting technoprenuerial journey encompassing the translation of value proposition to our valued and esteemed customers . We provide tailor made IT solutions which fit the customers business model in terms of Technology, business continuity , culture and growth phenomenon.
Our IT TEAM of skilled and technological & domain experts propose the right fit model in any area of the business be it in Staffing, Technological Fulfillment and business enhancement and growth model.