Sector Sales Manager- Public / Governmental Sector

Job description / Role

Job Description

• Responsible for the effective management of the industry account portfolio, maximizing the sales (customer share and market share) and presence of the GS portfolio within the different accounts within the specific industry in the country.
• Building strong relationships with different customer stakeholders on all levels.
• Develop overall sales and marketing strategy for the industry and ensure the development of supporting strategies by the line of business.
• Develop the annual business plan budget and targets for the industry.
• Ensure feed into annual country plans where accounts cross into multiple countries.
• Identify new potential opportunities for existing products in the industry.
• Ensure the implementation and development of strong account management in the different accounts.
• Develop and train account team to ensure they are up-to-date with account management concepts.
• Ensure the ongoing maintenance and development of industry knowledge by supporting and contributing to virtual industry special interest groups (SIGs).
• Ensure appropriate marketing and pricing strategies are developed by account.
• Coordinate with presales teams awareness programs to ensure that the technical knowledge is maintained and the account managers are aware of any new offerings.
• Work with subordinates to empower knowledge management.
• Maximize penetration of portfolio in the different accounts in the industry.
• Look for opportunities to cross-sell and introduce new products and additional lines of business.
• Proactively ensure that strong credible client relationships are developed and maintained.
• Ensure and build customer satisfaction - ultimate escalation point for any account customer complaints issues.
• Work with head of projects and country operations manager to ensure customer excellence through:

• Monitoring project status.
• Monitoring change requests.
• Monitoring and supporting bids.
• Monitoring overall competitive situation, opportunities and threats in the industry.

• Develop with the country manager and account managers appropriate account marketing plans (e.g., events, local presentations, etc.).
• Capture knowledge on account (from project teams and other sources).

• Loss/success reviews.
• Current business partners.
• Clients processes and timetables.
• Client buying patterns.
• Client strategy, business directions, and markets.

• Ensure appropriate marketing and pricing strategies are developed for their assigned section.
• Ensure the ongoing maintenance and development of industry knowledge by supporting and contributing to virtual industry special interest groups (SIGs).
• Provide effective team management - managing performance, providing motivational leadership, communication and feedback.
• Provide feedback to project teams working in the account.
• Coach, develop, motivate, monitor, and follow up on team members' performance, quality, and adherence for improving productivity and skills to ensure people development and high performance.
• Participate in the identification and recruitment of key talents for the sales team.
• Lead, guide and assist direct reports to perform their functional operations in accordance with set policies and procedures.
• Set performance objectives, provide the necessary support, evaluate/appraise the team and provide regular feedback on performance.

Personal Skills

• Excellent team leading skills.
• Excellent sales and marketing skills.
• Excellent communication, interpersonal and negotiation skills.
• Excellent problem-solving skills.
• Excellent presentation skills.
• Excellent command of English.

Technical Skills

• Government sales background in KSA. Experienced in applications and IT system integration ecosystem.

Education

• Bachelor of Engineering with a specialization in Mechatronics, Electrical or Communication Engineering.

About the Company

Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.