Security Operations Engineer - Level 1

Job description / Role

• Good understanding of relevant security technologies, such as Firewall, DDoS, malware management, Anti-Virus, Flow analysis, IDS/IPS, etc.
• Manage and maintain uptime, configuration & policies for the security technologies (i.e. Firewall, SSL VPN, IPS, WAF, Proxy, DDoS, Antivirus, IAM, etc)
• Enhance and document firewall policies that shall be implemented after customer approval
• Perform L1 changes and service requests and communicate to the stakeholders.
• Experience in maintaining documentation of Security processes and controls operations and effectiveness.

Requirements

• Out of the box support for managing user access rights and passwords on applications
• Provisioning and Deprovisioning of users, password sync, self service management, User Life cycle management, etc
• Enhance the current Endpoint Security policies and controls
• Performs & Participates in investigative processed and request relating to Security incidents
• Identify and analyse problems independently and understand escalation procedure.
• Remediate security events reported from the SOC; escalate to Level 2 as appropriate to perform further investigation and resolution.
• Strong knowledge in ITIL processes with excellent Written and Oral Communication
• Maintain detailed documentation of security environment
• Ready to Work on rotational Shift

About the Company

Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology.

Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas.

We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.