Ref: RP714-11273

Job description / Role

Employment: Full Time

Security Supervisor

Security Supervisor is responsible for implementing security and risk management processes for hotel to deliver a safe guests and employee's experience.

Security Supervisor will also be required to carry out full investigations and audit the hotel to ensure health and security compliance.

Hotel Overview: Makkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haram and the Holy Ka'aba. This 76-story hotel, one of the world's tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project, is the iconic symbol of hospitality in the Holy City. The hotel authentic hospitality is seen throughout 1618 guest rooms and suites are thoughtfully and elegantly appointed-with extravagant amenities and five-star services that allow for peaceful reflection and repose .

Reporting to the Security Manager, responsibilities and essential job functions include but are not limited to the following:

- Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.
- Supervision of Security Control Center and Security Officers.
- Assist in overseeing the security training of all colleagues.
- Assist in managing the security department's day to day operations.
- Ensure Emergency Response Coordination.
- Dispatch and Control Center Alarm Monitoring.
- Ensure access the hotel's various access points are controlled and if required staffed.
- Ensure loss prevention protocols are being utilized consistently and routinely.
- Ensure the systems the security team rely on are functioning and maintained: CCTV, door alarms, panic buttons, etc...
- Maintain Lost and Found procedures and integrity.
- Review and ensure completion of Daily Security Report.
- Ensure BEO's and related security requirements are completed and invoices are tracked and paid.
- Assist with VIP movements when required.
- Ensure score and synergy tickets are accurately completed.
- Audit daily security patrols and deficiencies.
- Knowledgeable in the use of all security equipment, i.e. radios, cameras, printers, computers and electronic lock system.
- Convention/Hospitality awareness and security preparation.
- Assign resources as need for large events/parties/Conventions. Prepare and plan in advance for all major events.
- Correcting and reporting of fire hazards, health and safety hazards.
- Other duties as assigned by the Security Manager & Emergency Management.



- Service focused personality is essential
- Valid First Aid and C.P.R. certificates
- Five years' experience in security of property and people, preferably in a hotel
- Excellent organization skills, written and oral communication skills
- Self-motivated individual who has strong leadership qualities
- Computer knowledge of Word, Excel, and PowerPoint
- Available to work overnight shifts, weekends and holidays

Physical aspects of the position include but are not limited to the following:

- Constant standing and walking throughout shift.
- Occasional lifting and carrying up to 20 lbs.
- Occasional kneeling, pushing, pulling.
- Occasional ascending or descending ladders, stairs and ramps.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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