Security Supervisor

Job description / Role

Company Description

Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.

Job Description

We are seeking a detail-oriented and decisive Security Supervisor to join our team in Jeddah, Saudi Arabia. As a Security Supervisor, you will play a crucial role in ensuring the safety and security of our facility, staff, and assets. You will lead a team of security personnel, implement security protocols, and respond to emergencies with efficiency and professionalism.

• Oversee daily security operations, including staff scheduling, patrol assignments, and incident reporting
• Conduct regular risk assessments and implement appropriate security measures to mitigate potential threats
• Monitor and maintain security systems, including CCTV, access control, and alarm systems
• Lead and mentor a team of security officers, providing training, guidance, and performance evaluations
• Collaborate with management to develop and update security policies and procedures
• Respond promptly to security incidents, emergencies, and customer concerns
• Conduct thorough investigations of security breaches, accidents, or suspicious activities
• Liaise with local law enforcement and emergency services when necessary
• Ensure compliance with local security regulations and company policies
• Prepare detailed reports on security operations, incidents, and trends for upper management
• Manage the security budget and inventory of security equipment
• Stay updated on industry best practices and emerging security technologies

Qualifications

• High school diploma or equivalent; Bachelor's degree in Criminology, Criminal Justice, Emergency Management, or related field preferred
• Minimum of 2 years of experience in facility or workplace security
• At least 2 years of supervisory experience in a security role
• Valid security certification or license as required by local regulations
• Proficiency in security management software and surveillance systems
• Strong leadership skills with the ability to motivate and manage a team effectively
• Excellent verbal and written communication skills in English
• Analytical mindset with strong problem-solving and decision-making abilities
• Customer-focused approach with the ability to handle sensitive situations diplomatically
• Valid driver's license and clean driving record
• Current CPR/AED/First Aid certification
• Physical fitness to perform security duties and respond to emergencies
• Ability to work night shifts, weekends, and irregular hours as required
• Familiarity with Saudi Arabian security laws and regulations (preferred)
• Certifications in specialized security or law enforcement fields (asset)

Additional Information

Being a Raffles employee means embodying and conveying the brand and the company mindset through our heartiest service culture.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.