Senior Account Manager

Job description / Role

Job summary:

We are looking for a results-driven senior sales account manager to drive business growth by managing key client accounts and acquiring new high-value customers, with deep experience in selling IT solutions and services to enterprise and mid-market clients. This role requires a strategic thinker with exceptional relationship management skills and a strong track record in B2B sales.

Key responsibilities:

• Develop and execute strategic account plans for high-value clients
• Build and maintain long-term relationships with clients to ensure customer satisfaction and retention
• Identify upselling and cross-selling opportunities within assigned accounts
• Conduct regular business reviews with clients to assess satisfaction, usage, and expansion opportunities
• Meet or exceed quarterly and annual revenue targets
• Collaborate with internal teams (marketing, product, customer success) to deliver tailored solutions to clients
• Forecast sales metrics and provide regular pipeline updates to leadership
• Negotiate contracts and close agreements to maximize profits
• Stay up to date with industry trends, competitors, and market conditions
• Mentor junior sales team members as needed

Requirements:

• Bachelor’s degree in engineering, information technology, computer science, or related field
• 5–8+ years of B2B sales experience, specifically in IT solutions, systems integration, or managed services
• Proven success in managing key accounts and achieving sales quotas
• Strong consultative selling skills and a customer-centric approach
• Strong understanding of modern IT environments—data management, cloud (AWS, Azure), cybersecurity, etc.
• Excellent communication, negotiation, and presentation skills
• Proficiency in CRM software

Preferred skills:

• Experience with selling to CIOs, CTOs, and senior IT decision-makers
• Experience in specific sectors like FSI, PIF, oil & gas