Senior Design Thinker

Job description / Role

Job Description

• Assist in integrating Design Thinking practices across projects to enhance user-centric problem-solving.
• Advocate for human-centered design approaches, encouraging collaboration across functions.
• Provide guidance on Design Thinking tools and methodologies to improve product design and innovation.
• Support teams in applying empathy, ideation, prototyping, and iterative testing in their work.
• Help facilitate Design Thinking workshops, brainstorming sessions, and user journey mapping activities.
• Support the development of Design Thinking capabilities within teams, ensuring alignment with Agile and Lean methodologies.
• Identify opportunities for refining processes and methodologies based on feedback and results.
• Help track and assess the effectiveness of Design Thinking initiatives using relevant metrics.
• Stay updated on industry trends and best practices to support ongoing improvements.

Personal Skills

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with a focus on accuracy and quality.
• Ability to adapt and learn new tools and technologies quickly.

Technical Skills

• Proficiency in Design Thinking frameworks, processes, and tools, including Empathy Maps, Personas, and User Journeys.
• Knowledge of Agile and Lean principles to ensure seamless integration of Design Thinking with Agile practices.
• Familiarity with UI/UX design principles and tools such as Figma, Adobe XD, or Sketch.
• Experience in customer research methods, including user interviews, usability testing, and surveys.
• Strong understanding of customer-centric product design and delivery to enhance user experience.
• Knowledge of prototyping techniques and tools for iterative design and testing.
• Ability to develop and implement metrics to assess the effectiveness of design initiatives and drive continuous improvement.

Education

• Bachelor's degree in Computer Science, IT, or a related field.

About the Company

Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.