Job description / Role
At Fairmont Hotels & Resorts, our Sales professionals are ambassadors of the engaging service and authentically local experiences we offer in places of unrivalled presence. Develop your market and lead a passionate team as Director, Sales, where your interpersonal, service and entrepreneurial strengths will ensure exceptional operating results and guest satisfaction.
Located just north of the city, Fairmont Riyadh will be part of a new mixed-use development project comprising the hotel, a convention center and commercial real estate space that will house multinational corporations as well as regional companies. The hotel will feature 298 spacious guestrooms, including Fairmont Gold. Guests will enjoy a selection of dining venues as well as spa and fitness facilities. The convention center comprises 4,000 square meters of meeting and function space.
Summary of Responsibilities:
Reporting to the Director of Sales & Marketing, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Direct and manage all activity related to the Sales department, ensuring all service standards are followed
- Responsible for all Sales Colleagues’ achievement of individual goals
- Direct all sales initiatives for the hotel
- Provide guidance and direction in the development of segment action plans
- Be responsible for account management of key market segments
- Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
- Review sales contracts, considering the number of rooms, average rate and total revenue objectives of the hotel
- Participate in select sales activities both on and off property
- Set individual room revenue and/or room night goals
- Manage any Sales Incentive Programs
- Ensure the integrity of key accounts, the key prospect data base and monitoring of the sales software programs for accuracy and thoroughness
- Prepare an annual budget for approval and administer that budget in a fiscally responsible manner
- Balance operational, administrative and Colleague needs
- Follow departmental policies and procedures
- Follow all safety policies
- Other duties as assigned
- Previous senior leadership experience within sales required
- Computer literate in Microsoft Window applications and or relevant computer applications required
- University/College degree in a related discipline required
- Excellent communication skills, both written and verbal required
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Eligible candidate will be provided visa to have work permit required as per the local law.
Apply Today: Whether you’re launching your career or seeking meaningful employment/
About Fairmont Hotels & Resorts
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
About the Company
We are thrilled to embark on an exciting new chapter as Fairmont Hotels & Resorts, and our unrivaled collection of iconic hotels including Fairmont San Francisco, Fairmont The Norfolk, Nairobi, Fairmont Banff Springs, London's The Savoy and the Fairmont Peace Hotel in Shanghai, join AccorHotels Group, one of the world's largest global hotel companies. Together, as a global community of hospitality leaders, we remain committed to cultivating a culture in which our colleagues are encouraged to realize their full potential through rewarding experiences and development opportunities. This exciting growth translates into opportunities, not just to better meet the needs of our guests, but opportunities for you to grow your career within our incredible brands around the world!
With our distinctive hotels around the world - and more in development - our global hospitality brand is renowned for its warm, engaging service and unique, culturally rich experiences. Located in some of the world's most unforgettable destinations, Fairmont's unrivalled collection reflects a sense of heritage, sophistication, and social importance. We are also committed to responsible tourism and are an industry leader in sustainable hotel management with our award-winning Green Partnership Program.
We have a 100 year tradition of delivering excellent service in some of the most iconic properties in the world. Our focus on service begins with selecting talented individuals who embody our Brand Promise: Turning moments into memories for our guests