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Senior Engagement Manager - Digital Transformation

General Electric (GE)

Riyadh, Saudi Arabia

Ref: KP132-1526

Job description / Role

Role Summary
Digital Transformation Advisory (DTA) is an integral part of GE Digital, partnering with our largest clients to define and enable insight-led digital transformation. As an Engagement Manager in our DTA practice, you will play a critical role in helping our clients tackle complex business issues. You will initiate, facilitate, and oversee high-impact management consulting engagements spanning across the industries that GE serves.

Essential Responsibilities:
- In this role, you will leverage a matrixed team to lead customers through wing-to-wing transformation engagements, focusing on people, process, leadership, technology, and vision. You will develop and deliver analytically-informed, issue-based solutions that help clients make faster, smarter decisions.
- More specifically, you will help design, define, and deliver digital strategy and transformation programs. This will include workshops delivered at the client site to support digital visioning & strategy, operating model design, and technical journey mapping to drive sustainable business value.
- You will act as the digital "value architect" for transformative opportunities, enabling an end-to-end digital journey by bringing the best of GE Digital and your industry knowledge to our clients.

Requirements

Qualifications/Requirements
- Minimum of 7 years of working experience with a focus on consulting, digital transformation, operational strategy, or related roles
- Bachelor's degree from an accredited institution (MBA preferred)
- Must be willing to travel (up to 75%)
- Strong oral and written communication skills
- Strong interpersonal and leadership skills
- Ability to lead cross functional and customer / supplier teams
- Strong conflict resolution skills
- Strong business and financial acumen
- Strong influencing skills in a global environment
- Able to communicate with all levels of internal and external customer organizations, including upper management

Desired Characteristics
- Significant large-scale management consulting experience
- Asset Performance Management (APM, Meridium, Smart Signal, Predix) experience a plus
- Professional Certifications PMP, CMRP, CRE, API, Risk Management, etc.
- Excellent facilitation and communication skills
- Strong interpersonal and leadership skills
- Ability to lead cross-functional and customer & supplier teams
- Strong influencing skills in a global environment
- Strong conflict resolution skills
- Strong business and financial acumen

Desired Consulting Traits
- Courage to share a GE point-of-view while facilitating tough conversations.
- Ability to pick up on subtle cues that could add risk to projects or initiatives.
- Ability to proactively cultivate and identify non-obvious solutions to problems through an astute understanding of stakeholder roles and dynamics.
- Provides critical feedback to leadership and the DTA team, to drive customer outcomes
- Can instruct others on processes and procedures.
- Advises the customer on most favorable outcome, anticipates potential issues to proactively circumvent issues. Adapts to exceptions and develops new procedures and workarounds for others to use. Resolves issues pertaining to scope, schedule and budget, or drive change management
- Instructs others on how to thoroughly analyze data and present findings and recommendations in a way that is easy and simple for key stakeholders to make decisions; links analysis to overall business objectives and strategies
- Understands the go to market strategy and positioning of DTA services. Has industry experience relevant to understanding common challenges and realities faced by customers
- Communicates the importance of understanding customer's business strategies to become an advocate for profitability on behalf of the customer - actively reviews accounts and meets with customers
- Uncovers and articulates critical success factors necessary for the clients to acquire, implement, and utilize solutions
- Assists customer in identifying shortcomings even when they may delay a commercial decision; utilizes GE experts to propose creative ways for the customer to master the critical success factors; articulates a roadmap that provides a high likelihood of the customer realizing expected business benefits and other key stakeholders achieving desired personal success; is accountable for overall customer success

Desired Leadership Qualities
- Innovates and integrates new processes and/or technology to significantly add value to the team. Identifies how the cost of change weighs against the benefits and advises accordingly.
- Proactively learns new solutions and processes to address seemingly unanswerable problems
- Continuously measures the completion rate of personal and team deliverables
- Helps team members understand their contributions in support of the broader direction
- Effectively balances different, competing objectives
- Creates meaningful stories and two-way communications that drive behavior. Communicates functional strategy and roadmap with sufficient detail for teams to utilize.
- Describes functional area information to leaders.
- Coaches others on effective presentation skills.
- Collaborates with leadership on mediums and messages that drive the intended direction of the organization with measurable results

About Us
GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE's mission and deliver for our customers.

About the Company

GE is a diversified technology, media and financial services company, dedicated to creating products that make life better. From aircraft engines and power generation to financial services, medical imaging, television programming and oil and gas, GE operates in more than 100 countries and employs over 300,000 people worldwide.

GE's Oil & Gas business is a leader in the development and delivery of advanced product and service offerings for the global oil and gas industry. As a consequence of the rapid expansion of its technology base, GE's Oil & Gas is capable of addressing the largest and most complex engineering and application challenges entirely from its own worldwide resources. So whether it's the world's largest LNG compression trains, re-injection of high sulfur gas, enhancing the safety and productivity of the world's oil and gas pipelines, or equipment for the production of oil and gas from harsh environments, GE is leading the charge.

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