Senior Finance Analyst

Job description / Role

About the firm

Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.

Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.

Job summary

What does this role aim to achieve in the firm/what impact does the role create:

The Finance Analyst is responsible for the day-to-day delivery of Finance Managed Service operations for the Finance Service Tower. This includes processing of finance transactions and production of required reports.

Roles and responsibilities

Daily tasks and delivery expectation

As a Senior Finance analyst, you will work across one or more core finance processes, delivering these activities for customers of PwC:

• Accounts Payable
• Complete ownership of accounting and reconciliations; ensures accuracy and timeliness.
• Manages monthly closing of financial records and posting of month end information; ensures accuracy of financial statements.
• Prepare monthly and quarterly reporting, as required.
• Assist accountants and controllers with A/P issues or problems.
• Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for payment.
• Resolve all vendor queries and requests coming via emails / tickets within the agreed SLA.
• Maintain exception logs for process related exceptions as and when they occur for knowledge retention.
• Independently perform transactional tasks which support the compliance, planning and execution of assigned processes.
• Enforce the internal compliance policy and guidelines established by the management on their daily operational activities.
• Perform daily internal audit to ensure all invoices / queries are balanced as per the guidelines.
• Maintain a tracker of the exceptions and ensure invoices and queries are balanced based on the exception tracker.

• Order to Cash
• Identify and rectify unidentified cash and manage end to end process of cash office reconciliations.
• Identify exceptions in cash office reconciliations and follow up with store for proper closure.
• Report cash short / long and send for payroll recovery for amount above threshold as per policy.
• Work closely with merchants for credit card settlement issues and charge backs.
• Follow up on customer/internal disputes, customer questions and work between departments to get a resolution.
• Make collection calls to customers, email/fax invoices or send hard copies mailed out to customers as per their requests.
• Solve queries related to cash applications and coordinate with customers.
• Extensive knowledge and ability to perform day-to-day operations while maintaining SLA.
• Work as part of the Order to Cash processing team which will be accountable for the Order to Cash process that starts from customer enquiry and involves sales order from customer to delivery and invoicing.
• Determine financial outcome by collecting operational data / reports, whilst conducting analysis and reconciling transactions.

Expected skills

Specific learned abilities or technical skills

• Excellent communication skills are a must with a good command over written and spoken English and Arabic.
• Strong understanding of P2P or O2C process and related accounting knowledge preferred.
• Arabic experience.

Expected competencies

Values, behaviors & attitude

• Communicate with impact.
• Results driven.
• Drive organizational excellence.

Required language skills

Proficient in written and spoken English. Arabic is a plus.

Minimum education and specific qualification

• Bachelor’s degree in finance, business management / administration or equivalent.
• Master’s degree in finance, business management / administration or equivalent from an accredited university.

Minimum years experience required

Minimum 3-4 years of professional experience, ideally having worked with a diverse portfolio of people, process, and technology with a leading firm, preferably in the Middle East region.