Senior HR Services Specialist

Job description / Role

JLL empowers you to shape a brighter way

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Role summary

The incumbent will be hired as part of the HR Services team based in KSA and will be responsible for the delivery of the following:

Key responsibilities

• Support the delivery of the day-to-day operational HR pieces using consistent ways of working through clearly articulated policies, processes and accurate data
• Act as a key liaison between the third party vendors and JLL for all staff iqama transfers, renewals and cancellations
• Manage the iqama tracker to ensure all the iqamas are active and ensure renewals are done on time for all staff and eligible dependents
• Manage exit entry requests for all staff and eligible dependents
• Manage all letter requests (employment, COCs, NOCs, experience certificates, etc.)
• Manage medical insurance (additions, deletions, cards, policies, invoices) for staff and dependents as applicable
• Support the management of Qiwa contracts and GOSI for third party staff
• Support payroll for the KSA team including processing rent advances, conclusion letters, final settlements and invoice processing
• Take part in the yearly audit process
• Support the regional HR Operations team as required
• Ensure stakeholders' expectations are managed to the expected quality
• Maintain excellent filing procedures, with a key focus on data accuracy and adherence to policies

Required skills

• Demonstrates the behaviors of the organization and strong customer service
• Curious - seeks, creates and implements innovative HR solutions
• Decisive thinker - makes decisions based on sound commercial and legal knowledge using complex thinking
• Driven to deliver - demonstrates strong organization skills, high attention to detail and ability to deliver to time
• Collaborative - operates with HR and business colleagues to deliver joint success, able to build and maintain effective relationships with stakeholders
• Personally credible - known and acknowledged as a trusted HR Operations team member with good written and verbal communication skills
• International, global mindset with cross-cultural skills
• Remain up to date on relevant legislation and policy compliance requirements for content
• Advanced in MS Office suite, including Excel, Word, and PowerPoint

Location

On-site - Riyadh, SAU

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

JLL privacy notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

About the Company

In the Middle East and North Africa, Jones Lang LaSalle is a leading player in its real estate markets including the hospitality sector. The firm has worked in over 22 Middle Eastern and North African countries and over the last year has advised clients on more than $120 billion worth of real estate, hotel and hospitality development.

We continually create value for our clients and partners by challenging conventional thinking and employing innovative investment solutions. The rapid pace of change in the region creates significant opportunities, challenges and complex decisions for investors.

Jones Lang LaSalle is recognized as having leading real estate and hospitality expertise with a leadership team that has held senior positions with some of the largest real estate developers, hospitality companies and corporate groups in the Middle East and internationally.