Senior Operations Specialist - OSS / BSS

Saudi Networkers Services

Riyadh, Saudi Arabia

Ref: LP085-1378

Job description / Role

Employment: Full Time

• Manage and support OSS/BSS applications (Billing, Web portal, and CRM)
• Prepare reports from various systems
• Incident resolution and problem escalation
• Support business users
• Install and troubleshoot applications and databases

Requirements

• Bachelor degree in MIS, Computer Science or equivalent
• Experience in Oracle ERP modules is a must
• Experience in Oracle SQL is a must
• C++/Java 5+ years of experience is must
• Technical experience in ERP is a plus
• Any related Oracle certification is a plus
• Experience
• Telecom background is must
• Knowledge about telecom billing and CRM is must
• Can write complex SQL scripts is must
• Database management and maintenance
• Administration and configuration of applications
• Troubleshooting and problem isolation
• Familiar with complex system architecture
• Implementation of ITIL standards
• Experience in development
• Can write shell scripts
• Enterprise integration and integration with third-party providers like SADAD, Payment Gateways, SMS providers

About the Company

Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology.

Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas.

We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.

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