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Senior Operations Specialist - OSS / BSS

Saudi Networkers Services (SNS Group)

Riyadh, Saudi Arabia

Ref: LP085-1378

Job description / Role

• Manage and support OSS/BSS applications (Billing, Web portal, and CRM)
• Prepare reports from various systems
• Incident resolution and problem escalation
• Support business users
• Install and troubleshoot applications and databases

Requirements

• Bachelor degree in MIS, Computer Science or equivalent
• Experience in Oracle ERP modules is a must
• Experience in Oracle SQL is a must
• C++/Java 5+ years of experience is must
• Technical experience in ERP is a plus
• Any related Oracle certification is a plus
• Experience
• Telecom background is must
• Knowledge about telecom billing and CRM is must
• Can write complex SQL scripts is must
• Database management and maintenance
• Administration and configuration of applications
• Troubleshooting and problem isolation
• Familiar with complex system architecture
• Implementation of ITIL standards
• Experience in development
• Can write shell scripts
• Enterprise integration and integration with third-party providers like SADAD, Payment Gateways, SMS providers

About the Company

Saudi Networkers is one of the largest consultancies providing services to ICT, Oil & Energy, Technology, Engineering, Banking, Finance and Healthcare arena across Middle East & Africa, covered by teams, specialized in their assigned industry sector.

Saudi Networkers founded in 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations.

Today, SNS Group is one of the leading consultancies, with more than 1700+ employees worldwide, ISO 9001:2008 certified and is highly regarded.

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