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Senior Recruiter (Fixed Term)


Riyadh, Saudi Arabia

Ref: LP119-975

Job description / Role

Make a difference every day

The Job Opportunity

The key purpose of this role is to lead the hiring of staff required in the KSA/Saudi Arabia for Serco Middle East. The role will be responsible for enhancing organizational effectiveness through ensuring the best quality candidates are identified and selected appropriately, and within required timeframes and providing guidance and support to Recruiters and Recruitment On-boarders. The role will also provide support to other sectors/regions hiring needs when required.

Key accountabilities

- To enable Serco Middle East to deliver on its revenue and growth targets, the quality and timeliness of the supply of resources is a critical component. This means ensuring that the {Sector} business is able to meet client requirements for personnel, with the correct skills levels, at the time committed to the client. To achieve this, the role has to gain deep knowledge of the current and future resourcing requirements, have a deep market knowledge to understand where to obtain the resources and be able to deliver effective Recruitment Services to the Sector
- Talent Pooling of Senior Executives for Technical and Support roles, from across the Globe, for vacancies in KSA (primarily) and other Middle East countires (in general)
- Identifying, sourcing, interviewing and support in on-boarding for Senior Executives and other staff, for KSA projects
- Own the end to end recruitment process for {Sector}, typically for Grades up to 20. The end to end process includes:
- Understanding hiring requirements (supprting Recruitment Manager with Wrkforce Planning);
- Complying with all recruitment policies and procedures (SOP's) including the internal job posting policy;
- Managing external sourcing channels
- Building and managing candidate pipelines
- Screening CVs
- Managing rejections
- Arranging assessments
- Responsible for planning and overseeing logistics for assessments, mobilisation and mass recruitment activities
- Collating information; and
- Ensuring Candidates are managed through the onboarding process.
- The role will work with/support existing Recruiters, Senior Recruiters and Onboarders in Serco Middle East
- Providing day to day guidance and support to Recruiters, and On-boarders in the {Sector} team.
- Be responsible for effective sourcing strategies for roles including mass hiring, direct sourcing, Contingency and Retained Agency use.
- Provide input and support to the overall {Sector} sourcing and resourcing strategy
- Be responsible for delivering "project" recruitment and mobilizations within their assigned business units
- Research and recommend channels to recruitment. e.g. search firms national/local publications, trade magazines, career fairs, universities and internet etc
- Pre-screens candidates and attends interviews with Line Managers for assigned roles to ensure the best quality candidates are identified and selected appropriately
- Draft interview questions and determine the appropriate interview pack and technique based on level of role. Advises and supports the Line manager accordingly
- Ensure Line Managers are recruiting within the agreed organisational parameters and governance procedures
- Ensure Line Managers are well equipped to make the right hiring decisions and ensure the end to end hiring process is smooth and efficient
- Works with, develops and manages the relationships with recruitment agents as preferred suppliers to Serco
- Implements assessment methodologies as required for the roles, including psychometric testing
- Carry out analysis of data and work to create meaningful MI around recruitment activity
- Work closely with Line managers to ensure hiring strategies are implemented and the hiring parameters are met
- Carry out ad-hoc project work as directed by the Recruitment Manager
- Protect information assets and data including both electronic and paper based from all threats whether internal, external, deliberate or accidental;
- Promote a healthy and hard-working culture among their peers, subcontractors and third parties
- Assume the responsibilities of the Recruitment Manager in their absence
- Create, maintain and update Recruitment and Mobilization Trackers/Reports


What we are looking for in our candidates

- Proven experience in KSA Recruitment (Direct Sourcing), specifically Senior Executive recruitment (from within KSA, Middle East region and Globally)
- Hands-on experienced in using various methodologies and mediums for Talent Sourcing (e.g. Job Portals, Linkedin, ATS, Video Interviewing etc.)
- Understanding the concept and experience of Talent Pooling
- Knowledge and understanding of KSA Visa Processes, On-boarding Documentation Requirements (for Expats and Nationals) and KSA Labor Law
- Excellent networking and communication skills
- Good in creating/ updating/maintaining Recruitment and Mobilization Trackers/ Reports
- Willing to work for a Fixed Term (6 months)

Specific requirements

- 8 to 10 years experience in Recruitment and Sourcing, specifically Senior Executive
- Experience of Recruitment and Sourcing of candidates globally (senior exeutives) for Saudi Arabia
- Currently based in KSA or has worked recently in KSA and willing to relocate
- Degree/Diploma or equivalent in HR related discipline (preferably attested)
- Preferably a KSA National, however, expats with Recruitment experience in KSA/for KSA are also encouraged to apply
- Excellent MS Office skills (MS Excel, Word and Powerpoint)
- Level A&B Psychometric qualified is preferred
- Resource forecasting, scheduling and allocation experience

Working with Serco

At Serco, not only is the nature of the work we do important, everyone has important role to play.

We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Join Us

Take pride in what you do

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative.

About the Company

Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.

Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and - most of all - deliver quality services directly to the public.

Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.

Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.

We have expanded significantly since that time across the UAE, Saudi Arabia and Qatar. We have been supporting the RTA to operate the Dubai Metro since 2009, are preparing to launch the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2016. We deliver Facility Management services to both Cleveland Clinic and Healthpoint Hospitals in Abu Dhabi, large-scale medical facilities in Saudi Arabia and a range of educational and commercial properties in the UAE. We also deliver postgraduate education to Officers in the Qatar Armed Forces through the Joaan Bin Jassim Joint Command and Staff College in Doha.

Focusing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.

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