Senior Specialist - People Operations

Job description / Role

About Careem

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organization that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region's best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

About the Team

Careem is looking for an experienced People Operations Specialist based in Riyadh to assist with our People Operations activities. Being part of Careem, you will be taking part in our People initiatives and supporting our growing family. The ideal candidate has a willingness to work in fast-paced, dynamic environments and can help in supporting our rapid growth. We are seeking someone who can thrive in ambiguous situations while fostering a collaborative, open, and fun culture.

What You'll Do

• Assist in executing People Operations processes in KSA, including colleague lifecycle management and advisory support.
• Act as a key user and process expert for governmental systems like Muqeem and GOSI, ensuring compliance and accuracy in all related operations.
• Maintain KSA colleague data governance by supporting data practices, performing audits, and ensuring timely and accurate updates.
• Handle operational processes like medical insurance updates (additions, deletions, amendments), as well as managing business and visit visas, work permits, residency, and other governmental requirements.
• Stay informed on labor law regulations and statutory requirements, communicating relevant updates to stakeholders and contributing to implementation plans.
• Handle colleague onboarding by implementing effective workflows and communications.
• Ensure compliance with relevant legal and organizational requirements, assist in preparing reports, and communicate updates effectively.
• Act as an advocate for Careem's shared values by embedding them into People Operations practices and processes throughout the colleague lifecycle.

What You'll Need

• Bachelor's degree in HR Management, Business Management, or equivalent experience.
• Minimum of 5 years in an HR generalist role, with some exposure to leadership responsibilities and government relations in KSA.
• Strong stakeholder engagement, communication, and problem-solving skills. Ability to work independently and adapt in a fast-paced environment.
• Solid understanding of labor law practices in KSA.
• Fluent in both Arabic and English (written and spoken).

What We'll Provide You

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full-time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organization dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in the office and 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the Company

We are a brand that aims to simplify people's lives by revolutionizing the transportation industry. A brand that strives to inspire everyone it interacts with, and supports every single person who dares to believe. #BeCareem

Careem is the MENA region's leading ride-hailing service and newest Tech Unicorn. With 30% monthly growth, we now operate in 50+ cities across 11 countries and host over 6 million users. With our recent Series D funding success, we are positioned on the cusp of significant scale and well on target to deliver our goal of creating one million jobs in the region by 2018.