Job closed
Ref: GP381-456
Job description / Role
CORE PURPOSE OF THE JOB:
Initiate, identify, manage and follow-up of all continuous improvements triggered via customer complaints,. NON compliances, reefer delivery. NON compliances, rejects and dumps, hygiene audits by ensuring continual pro-active approach to Operations.
AREAS OF RESPONSIBILITY (AOR) SUCCESS INDICATORS:
- Work closely with functional managers to investigate and resolve Quality Issues arising through customer complaints or internal
- problems and recommend to the management any procedures or method that need to be introduced or corrected.
- Co-ordinate and give advice to Quality improvement and/or HACCP project groups.
- Supervise the activities of Quality systems at site through concerned person in QMS.
- Prepare the annual plans and undertake the Quality/GMP audits and identify the scope for continual improvements.
- Follow up all corrective and preventive actions.
- Coordinate and corresponding with Customer sales coordinator at HO for consumer complaints.
- Manage the site Laundry to ensure that a ready supply of clean overall is available to all the staff.
- Maintain Quality Services within the agreed budgets.
Requirements
ACADEMIC / PROFESSIONAL QUALIFICATION:
- Diploma in Food Science, Chemistry, Microbiology or Chemical Engineering.
NON-ACADEMIC QUALIFICATION:
- Spoken & written English.
PROFESSIONAL EXPERIENCE:
- At least 5 (five) years of experience in Q.A Dept preferable in Food and or Bakery Industry.
- Familiar with AIB, ISO 9001-2000, ISO-22000, GMP, RISK ASSESSMENTS & OTHER QUALITY SYSTEMS.
COMPETENCIES:
- Good spoken English Strong personality with leadership Qualities Committed Should be able to cascade the policies of Management down the ranks. Good communicative skills Presentation skills Should be able to drive the meetings and influence the functional managers for implementation of Quality related actions. Should be a good communicator and should be able to respond to customer queries timely and ensures the effective implementation of actions needed. Should be able to interact with cross functional managers for the Quality issues and related issues for the implementation of the actions needed.
About the Company
Almarai is the largest integrated dairy foods company in the world with an unrivaled reputation synonymous with delivering excellence and quality across its entire range of products. Operating across the gulf region, Almarai currently employs over 40,000 employees servicing some 60,000 retail outlets with a turnover that exceeded $3.6 Billion USD in 2015.