Shopkeeper - Home Furnishing Business

Human Capital House

Saudi Arabia

Ref: OP732-273

Job description / Role

Employment: Full Time

Shopkeeper - Home Furnishing Business - Qassim, Saudi Arabia

Purpose of the Job
• Optimize the shopping experience in shop and store to secure satisfied customers and increase sales.
• Motivate and inspire department team using knowledge of the product range and services, the local market and customers.

Key Job Responsibilities
• Ensure to have the right number of competent co-workers in the right place at the right time and secure that they are fully able and available to serve customers and actively help them to buy.
• Based on the sales floor you ensure the shop is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the product range is presented in ways that inspire and satisfy customers.
• Ensure your team has all the correct knowledge about the product range in your department and the services so that they can share this with customers to improve their overall shopping experience.
• Understand the different sales and communication channels and know-how in order to make the best commercial use of this information for different customers.
• Take responsibility for your Home Furnishing Business (HFB) goals and secure that your action plan ensures the country priorities for your Home Furnishing Business are implemented in your area. You follow up and act accordingly by using proven solutions and good examples.
• Actively sales steer to your HFB’s top-selling products, prioritized products (e.g. overstock/övertag) and service products in order to maximize sales and long-term profitability.
• Act quickly on commercial opportunities; changing availability of products (overstock and out of stock) and customer feedback (10 most asked questions).
• Keep an active eye on the competition and take appropriate action when necessary which you communicate to your matrix partner in the Service Office.
• Actively promote the social and environmental commitment and work with your team to understand how, together, you can contribute to sustainability.

Requirements

Qualifications
• Bachelor Degree.
• Numeracy and computer literacy.
• Fluency in English and Arabia is a must (spoken and written).

Experience and Skills
• Business-minded and result-driven with a customer focus. Experience of working in a commercial environment.
• Experience of working in a customer-oriented business.
• Experience of actively selling through understanding customers and their needs.
• Interest in people’s everyday life at home and home furnishing.
• Open to change/highly flexible.
• Ability to work together in a team.

About the Company

Human Capital House was set up in the year 2013 with a vision to be a progressive talent acquisition partner for organizations within the local and regional market in the Middle East.

As international markets get ever demanding, corporations globally are presented with the challenges of attracting the right talent. Human capital retention and recruitment remain a critical factor to the success of any company. Strategic decision to recruit the right talent is a key issue to organization as wrong candidate selection can potentially be disastrous to their efficiency.

The critical aspect of choosing the right individual with the apt experience and knowledge becomes more crucial as he/she would need to share the ambitions of the employer, while fitting in to the new culture. Human Capital House has both the experience and expertise to help its clients make the right choice of selection. From understanding client requirements, through identifying and assessing the candidates, our systematic approach strives to ensure successful executive recruitment.

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