Soft Service Manager

Job description / Role

Currently working with a global construction company that are looking to recruit a Soft Service Manager to be based on a large contract in Saudi Arabia.

Job purpose;
- Support in the development, coordination and management of the delivery of Soft Facilities Management services, including internal and external cleaning, security, landscaping, window cleaning, waste management, front of house and pest control, ensuring these meet their financial targets, client known and predicted needs, corporate targets and regulatory standards.
- Drive the supply partners to ensure that standards and service level agreements are met and exceeded, continually auditing performance and working with the partners to implement best practice and deliver continuous improvement.

Requirements

- Appropriate facilities management or technical qualification BTEC Higher (or equivalent) or relevant previous equivalent experience
- BICSc qualification preferred
- Experience of managing soft services in a complex environment
- Track record of success in delivering soft services contracts
- Likely to have in excess of 5 years relevant management/supervisory experience
- MENA Experience preferred
- An innovative approach and sound management skills.
- Experience of working in a busy and challenging workplace / work environment.
- Excellent organisational skills
- Ability to utilise numerous IT packages (e.g. Microsoft Office, e-mail, Internet etc).
- Excellent written and oral communication skills.

About the Company

Engage was formed in 2007 in response to frustrations at the level of service delivery offered by traditional large recruitment agencies working in the construction market. With a belief in providing a truly knowledgeable, precise and quality driven service, Engage strives to offer a recruitment experience to both employers and candidates that is unrivalled in the marketplace.

We provide precision staffing solutions, including contingency and executive search, within the construction and commercial marketplaces. Our enduring relationships with market leading organisations in the region and overseas means we have access to the best candidates and the best vacancies.