Soft Services Manager

Cobalt

Riyadh, Saudi Arabia

Ref: KP112-411

Job description / Role

Employment: Full Time

- Will be responsible for the delivery of contracted services
- To respond in a prompt and efficient manner to all reactive issues requests of clients and customers.
- Compile regular KPI’s and share them with the management and the client representative.
- Liaise with country subject matter experts (in conjunction with relevant central subject matter experts) to ensure a standardized, consistent and compliant approach is implemented for each subject area ensuring that on site General Services Managers/Facility Managers are utilizing this resource
- To work as ‘one team’ to ensure delivery of unified services across the region to achieve the strategic objectives of the contract for both the Client and the Service Provider.

Requirements

- Previous exposure to the provision of FM Soft Services at location level and management to such teams
- Must have excellent communication skills and interpersonal skills
- Strong customer focus.
- English and Arabic languages spoken and written (must)
- Flexibility to work outside normal hours to achieve objectives, if required.
- Able to travel frequently within the GCC
- Candidate willing to work on a single status visa only

About the Company

Cobalt is part of a leading international recruitment provider with offices in Europe, Singapore and New Zealand. Cobalt offers high quality HR consultancy, executive search, contingency recruitment and Emiratization services in Dubai and the wider MENA Region. It works extensively within the fields of Construction & Engineering, Banking & Finance and HR & Business Support.

Contributing to the regions development, we play a key role in identifying and attracting the very best talent to ensure the regions potential is realized. We also understand the importance of Emiratization in ensuring the long-term success of the UAE economy and have therefore pro-actively developed a strong network of UAE Nationals within our specialist areas.

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