Spare Part Sales Representative

Apt Resources

Dammam, Saudi Arabia

Posted
Ref: PP000-47109

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Job description / Role

Job Type
Full Time

Job Location
Dammam, Saudi Arabia

Nationality
Any Nationality

Salary
Not Specified

Gender
Not Specified

Arabic Fluency
Not Specified

Job Function
Sales - Retail

Company Industry
Oil & Gas

Description

Apt Resources is looking for a spare parts sales representative for our client in the power solutions industry based in Riyadh. The successful candidate will support aftermarket operations by promoting, selling, and coordinating spare parts for power equipment. This role requires both technical understanding and strong customer service skills.

Key responsibilities

Sales and customer support

Respond to customer inquiries and provide accurate spare parts recommendations

Prepare quotations with correct parts selection and pricing

Follow up on quotes, negotiate, and close orders

Assist customers in identifying parts using catalogues and equipment data

Provide after sales support and ensure customer satisfaction

Order management

Process orders accurately in the ERP or CRM system

Monitor delivery timelines and coordinate with warehouse and logistics teams

Track pending orders and update customers proactively

Coordinate with procurement for non stock or special spare parts

Technical coordination

Work with service engineers to ensure technical compatibility

Review equipment history and suggest preventive maintenance parts

Identify substitute parts when originals are discontinued

Business development

Maintain strong relationships with existing customers

Identify upselling and cross selling opportunities

Explore new industries and clients to grow the aftermarket business

Monitor competitor pricing and market activities

Data and reporting

Keep CRM and ERP entries updated

Prepare regular reports on sales performance, customer feedback, and trends

Ensure compliance with sales procedures and pricing rules

Requirements

Bachelor's degree in mechanical, electrical, or related engineering field
Minimum 3 to 5 years of spare parts sales experience, ideally in generators or power systems
Strong technical knowledge of gensets, engines, alternators, and related parts
Excellent communication and negotiation skills
Strong problem solving and customer service orientation
Proficiency in MS Office and ERP or CRM systems
Fluency in English

Benefits

As per market standards

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