Job description / Role

Employment: Full Time

• Develop tools, operational enhancements and automated solutions that enable self-service configuration changes, speed deployments and improve monitoring in support of business-critical customer facing SaaS applications and environments
• Work in an agile operations framework, balancing sprint based work with daily operations needs
• Investigate failures, identify root cause, and implement remedy for continued improvement
• Continuously extend and improve infrastructure components to handle growth
• Collaborate with software engineering team to ensure proper monitoring and metrics are being built

Requirements

• Desire to work in a fast-paced environment operating and supporting large-scale Internet hosted applications.
• Experience troubleshooting and deploying applications on Linux
• Experience in large scale monitoring and alerting tools
• At least one of: Perl, Python, Ruby, JavaScript, Linux shell scripting
• Knowledge of TCP/IP, HTTP, DNS, SMTP, SSL, SSH, SQL
• Excellent written and verbal communication skills, demonstrating the ability to effectively convey technical information to both technical and non-technical audiences
• Ability to prioritize tasks and work independently

About the Company

Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.

The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.

We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.

Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service.

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