Staff Engineer

Job description / Role

Description

At Lucidya, we harness the power of machine learning and big data to empower businesses with actionable insights through social listening, customer experience, and data analytics platforms. Our engineering culture promotes innovation, autonomy, and impact. We build products that shape how brands understand and serve their customers.

We are seeking a staff engineer with deep backend expertise in Ruby on Rails or Python to take ownership of final design reviews and ensure technical implementations align with Lucidya’s architecture standards and product vision. You’ll act as a technical authority, collaborating across teams to deliver scalable, secure, and high-quality software systems.

This is a hands-on leadership role suited for someone passionate about driving architectural integrity and mentoring engineering teams.

Requirements

• Hands-on experience designing and delivering customer experience (CX) SaaS products such as social listening engines, real-time engagement systems, customer data platforms, feedback tools, or marketing insights dashboards.
• Bachelor’s or master’s degree in computer science, software engineering, or equivalent experience.
• 7+ years of backend software engineering experience, ideally in a SaaS environment.
• Proficiency in Ruby on Rails or Python for production-grade applications.
• Proven experience in technical leadership, architecture reviews, and mentoring.
• Solid understanding of distributed systems, microservices, and event-driven architectures.
• Expertise in cloud platforms (AWS preferred) and containerization (Docker/Kubernetes).
• Familiarity with relational (e.g., PostgreSQL) and non-relational (e.g., Redis, Elasticsearch) data stores.
• Strong communication and collaboration skills.
• Skilled in using GenAI tools (e.g., Copilot, ChatGPT) to boost coding efficiency, automate tasks, and improve code quality.

Bonus

• Experience with DevOps, CI/CD pipelines, and observability tooling.
• Contributions to open-source projects or public technical writing.