Store Manager

Job description / Role

Responsibilities:
* Direct the Flagship/Store/Corner in order to achieve sales objectives ensuring a supreme customer experience
* Be proactive in attracting new customers, promoting and organizing events in order to generate new business opportunities
* Participate in and involve the sales teams in design events and trade shows
* Nurture relationships with clients, in-store and outside the store, implementing customer database activities
* Promote a unique, memorable shopping experience by implementing customer focus, storytelling, extraordinary service, selling skills and aptitude
* Ensure store team participation by providing training sessions to develop and strengthen their knowledge on different topics such as collections, selling techniques and brand and inspiration stories
* Liaise with other departments to guarantee excellent customer service
* Ensure good maintenance, a safe environment, excellent functioning of the store as well as respect for visual merchandising instructions and excellent grooming standards
* Guarantee extensive knowledge of brand activities, locations, events and marketing activities
* Facilitate and promote cooperation across Consumer Sales Channels

* 8+ years' experience as Store Manager in a luxury retail environment, preferably in the design field or working with luxury products
* Managerial experience with an emphasis on developing a business
* Previous retail management experience, exceptional customer-service skills, as well as a commercial focus and a consultative sales approach
* Ability to leverage networks by cultivating key relationships as well as knowledge of local marketing and media
* Ability to think strategically and a demonstrable entrepreneurial/hands-on approach
* Bold sense of initiative
* Ability to acquire some expertise in Store operation applications (Sales Force, SAP)
* Excellent team leadership
* Ability to create and cultivate a network

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

About the Company

Quest Search & Selection is a specialist recruitment consultancy with over 20 years' experience in sourcing the world's best candidates for the global Retail, FMCG and Hospitality sectors.

With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:

Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.

We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants' skill, knowledge and passion for their sectors.