Talent & Culture Executive

Job description / Role

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart. Join us and become a Heartist.

Job Description

Talent & Culture Executive

First impressions are everything! As Talent & Culture Coordinator, you will ensure our internal guests feel welcome and valued from the moment they join our team to their next opportunity by providing warm, welcoming, professional experiences.

You will also play an integral role in the administration, organization, and efficiency of the Talent & Culture office. Your incredible attention to detail, thorough follow-through, and organizational skills will ensure a seamless experience for all internal and incoming employees.

Summary of Responsibilities:

Reporting to the Assistant Director, Talent & Culture, responsibilities and essential job functions include but are not limited to the following:

• Acting as an ambassador of our brand and role model for our company values
• As the first and last point of contact in the department, you consistently offer professional, proactive, engaging and friendly service
• Provide office coverage, answering inquiries from colleagues in person, via email and over the telephone
• Maintaining a confidential filing system for employee files, correspondence, policies and standards
• Data entry into a workforce management system, running reports and conducting audits on a regular basis
• Proactively maintain office supplies and equipment; including preparing purchase orders
• Accurate completion of the administrative functions of the Talent & Culture department within established timelines
• Supports and coordinates full cycle recruitment process
• Coordination and timely follow-up on documentation
• Responsible for Talent & Culture payroll functions
• Assist with facilitation of company directed training, including new employee orientation and onboarding, conducting hotel tours
• Active engagement on the hotel's social media sites, online platforms, communication boards and TVs
• Responsible for cheque and cash deposits
• Assist in the administration of staff relations activities and colleague events planning
• Active participation in hotel committees as required
• Occasionally work a flexible schedule, where required, including intermittent evening hours and weekends to meet the needs of the department and hotel

Duties and responsibilities may be established by the hotel from time to time and are subject to change according to business requirements.

Qualifications

Your experience and skills include:

• 1-2 years previous experience in a Human Resources department is an asset
• Experience in recruitment and onboarding preferred
• University Degree or College Diploma in Human Resources or a related discipline is an asset
• Event planning experience is an asset
• Experience in a high-volume administrative role required
• Balanced approach to attending to details and working with enthusiasm while maintaining strong ability to handle multiple tasks in a very busy environment
• Flexibility to meet constantly changing demands of the workplace with the ability to work independently
• Excellent organizational and administrative skills, very detail oriented and a proven ability to meet deadlines, be accountable and help others be accountable
• Ability to understand the needs of a diverse workforce
• Previous experience handling confidential information
• Strong written and verbal communication skills and interpersonal skills, with the ability to quickly develop relationships and foster cooperation
• A passion for service, teamwork and helping others be successful

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.