Team Manager - Arabic & English Speaker

Sutherland Global Services

Saudi Arabia

Ref: OP618-54

Job description / Role

Employment: Full Time

• Influence the lives of others: Develop, train, and manage team members
• Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations
• Keep morale high: Ensure motivational programs are in place and encourage frequent recognitions
• Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations
• Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction


• Current Location: Saudi Arabia
• Language Fluency: Proficient in Arabic and English
• Soft Skills and Personality traits: Influence the lives of others: Develop, train, and manage team members
• Nature and length of previous experience: Minimum of 4 Years in Inbound/Outbound Collections / Team Management
• University Qualifications: Bachelor’s Degree

Key Demographic Requirements - applicants must be:
• Based in Saudi Arabia
• Fluent Arabic & English Speaker
• Minimum Age: 25
• Minimum Years of Experience: 4

About the Company

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years. Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world.

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