Technical Customer Service Engineer - Adhesive Technologies

Henkel

Saudi Arabia

Ref: MP885-169

Job description / Role

Employment: Full Time

- Responding to customers' inquiries and providing technical support
- Maintaining and building close contacts with customers & markets in order to translate trends and opportunities into product and/or technology development
- Providing sales' workers and customers with technical trainings internally and externally
- Leading testing procedures with third parties to list Henkel products when needed
- Suggesting product recommendations, new product demonstrations and troubleshooting for direct customers
- Supporting the customers and sales team in a face-to-face technical service role internally and externally

Requirements

- University graduate with a Bachelor's degree in Engineering
- Minimum 3 years of work experience, preferably in the construction market
- Fluency in English is a must, Arabic would be a big plus
- Efficient user of the Microsoft Office Applications
- A customer-oriented person with a high level of energy
- Knowledge of sealants and/or construction adhesives would be an advantage

About the Company

Henkel operates globally with a well-balanced and diversified portfolio. The company holds leading positions with its three business units in both industrial and consumer businesses thanks to strong brands, innovations and technologies. Henkel Adhesive Technologies is the global leader in the adhesives market – across all industry segments worldwide. In its Laundry & Home Care and Beauty Care businesses, Henkel holds leading positions in many markets and categories around the world. Founded in 1876, Henkel looks back on more than 140 years of success. Henkel employs around 50,000 people globally – a passionate and highly diverse team, united by a strong company culture, a common purpose to create sustainable value, and shared values. As a recognized leader in sustainability, Henkel holds top positions in many international indices and rankings.

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Service Engineer salaries in Saudi Arabia

Average monthly compensation
SAR 9,000

Breakdown available for industries, cities and years of experience