Technical Service Engineer - Saudi National

JLWorldwide

Dammam, Saudi Arabia

Ref: QP910-03

Job description / Role

Employment: Full Time

A multi-national company in the petro-chemical sector is seeking a Technical Service Engineer / Representative.

The role requires you to work with and support Sales Representatives in executing service plans in customer accounts, completing agreed upon contractual services in those accounts and providing customers with problem solving support. You will also assist Sales Representatives with start-ups of both new applications in current customers. Duties will include:

• Providing routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans.
• Assist Sales Representatives with plant surveys of prospective customers and with start-ups of new applications in both existing customers and in new accounts.
• Providing technical support to customers; identifying and resolving customer pain points, escalating as required.
• Engaging in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
• Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities.
• Actively support the company’s innovations and technology in the strategic accounts where you provide service support to other Sales Representatives.

Requirements

We are looking for a SAUDI NATIONAL with a Chemical Engineering degree from a reputable University. You will have between 1 to 4 years of successful technical service or field sales support experience ideally within the water treatment or specialty chemical industry experience.

About the Company

JLWorldwide has been created to provide world class standards of consultancy for various business sectors around the globe, with a key focus on the Middle East and Africa.

JLW can help not only identify the greatest talent for your business but also unleash the talent of your greatest assets… your people.

JLW Consultants specialize Executive Search and Head Hunting to ensure you have the best talent for your business. Along with Coaching services for your Executive Level Management.

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Service Engineer salaries in Saudi Arabia

Average monthly compensation
SAR 9,000

Breakdown available for industries, cities and years of experience