Technical Support Manager - Completion

General Electric (GE)

Dhahran, Saudi Arabia

Ref: KP132-79

Job description / Role

Employment: Full Time

Role Summary:
About Us:

Baker Hughes, a GE company (NYSE:BHGE) is the world's first and only full stream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

With operations in over 120 countries, the company's global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup - inventing smarter ways to bring energy to the world.

Role Summary:
This role requires a high level of self-motivation to work for the CHC Engineering and Technology team supporting operations and promoting new technologies in Saudi Arabia. Field experience and 3 years specializing in Cased Hole Completions (Safety Valves, Packers and flow control) is a minimum requirement. Experience in Liner Hanger would be beneficial.

Essential Responsibilities:
- Provides high level of support to the product line(s), technical selling support, key field product applications support, well prognosis, and/or completion product performance support. May be top engineering/technical position in region or area. Identifies new product opportunities and development strategies. Interfaces with product line management and local management to support direction and strategies to best capture market opportunities. Handles special projects, as assigned.
- Under minimal supervision utilizes product line and application knowledge in business processes such as job package preparation and providing technical support, job design and problem solving, sales and financial planning, budgeting and reporting.
- Applies knowledge of the well environment and the features and benefits of products and services in the Cased Hole Completions Product Group to develop the best solution for the customer's application.
- Monitors product performance and conducts root cause analysis on all assigned nonconformance issues.
- Mentors entry level field engineers in the LEAD Field Engineer Development Program.

Requirements

Qualifications/Requirements:
- Bachelor's Degree in Engineering (mechanical/ electrical/ petro-chemical/ technical)
- 3 years of experience in completion
- Completion of supervisory/leadership training preferred.

Desired Characteristics:
- Having multiple discipline experience including TCP; DST and Sand Control is beneficial
- This is a procedure driven role requiring proficient use of computer based programs related to application of products.
- Problem solving skills

Locations:
Dammam, Saudi Arabia

Baker Hughes, a GE company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Locations: Saudi Arabia; Saudi Arabia; DHAHRAN

About the Company

GE is a diversified technology, media and financial services company, dedicated to creating products that make life better. From aircraft engines and power generation to financial services, medical imaging, television programming and oil and gas, GE operates in more than 100 countries and employs over 300,000 people worldwide.

GE's Oil & Gas business is a leader in the development and delivery of advanced product and service offerings for the global oil and gas industry. As a consequence of the rapid expansion of its technology base, GE's Oil & Gas is capable of addressing the largest and most complex engineering and application challenges entirely from its own worldwide resources. So whether it's the world's largest LNG compression trains, re-injection of high sulfur gas, enhancing the safety and productivity of the world's oil and gas pipelines, or equipment for the production of oil and gas from harsh environments, GE is leading the charge.

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