Technical Support Specialist

Job description / Role

Technical support specialist u2013 drilling services

Are you passionate about optimizing a client's drilling program?
Do you like to work with cutting-edge drilling technology?
Join our Drilling Services Team!

Our Oilfield Services Team is assembling and testing the latest products of oilfield equipment, which is the beating heart of our work.
We collaborate with our development teams in science, mechanical and electrical engineering, physics, and geoscience to develop innovative drilling tools.

Partner with the best

As a technical support specialist, you will provide resolution to a diverse scope of complex problems at the well site, where analysis of data requires having a broad knowledge of the product line's tools and services. Youu2019ll have access to innovative equipment to effectively monitor our well sites. You will work under minimal supervision with the directional drilling team.

Responsibilities

• Deliver reactive MWD/LWD technical support across all Baker Hughes Drilling Services products and services.
• Provide training and mentorship to field service engineers (FSEs), remote operators (ROs), and junior technical support engineers.
• Actively contribute to knowledge sharing and lessons learned across teams.
• Support the field testing and integration of new technologies.
• Participate in and promote knowledge management initiatives within Drilling Services.
• Serve as a liaison between regional teams and global groups for technology development and enhancement.
• Drive continuous improvement in the performance of Drilling Services tools and services.
• Ensure adherence to Baker Hughesu2019 global standards, policies, and procedures across all supported areas.
• Comply with and promote the companyu2019s Health, Safety & Environment (HS&E) Management System.

Fuel your passion

To be successful in this role you will:

• Have a minimum of a bacheloru2019s degree in engineering with a major in electrical, mechanical, or petroleum engineering.
• Have previous experience with Baker Hughes and at least 2 years of experience in technical support for LWD/MWD.
• Have 10 years of experience as a field engineer or specialist in drilling services MWD/LWD.
• Have strong communication and interpersonal skills.
• Demonstrate good teamwork.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best varies. In this role, we can offer the following flexible working patterns:

• Working flexible hours u2013 flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities.
• Comprehensive private medical care options.
• Safety net of life insurance and programs.
• Tailored financial programs.
• Additional elected or voluntary benefits.

About us

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward u2013 making it safer, cleaner, and more efficient for people and the planet.

Join us

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Letu2019s come together and take energy forward.

Baker Hughes Company is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, protected veteran status, or other characteristics protected by law.