Training Coordinator

Job description / Role

Application deadline: 31 October 2025

Department: Training and Quality
Employment type: Full time
Location: KSA

Description

At Tabby, we're building fast - and we know that behind every great experience is a well-trained team and a smooth operation. That's where you come in.

As a training coordinator, you'll be powering our frontline training programs and ensuring smooth onboarding for all new hires in the KSA office. You'll work closely with trainers, HR, and IT teams to make sure everything - from the trackers to laptop inventory - is on point.

If you're someone who loves structure, thrives on checklists, and knows how to keep things moving behind the scenes, this role is for you.

Key responsibilities

• Coordinate new hire (NHT) and non-NHT training programs (refresher, cross-training, functional topics), including batch setup, room booking, tracker creation, and communication.
• Ensure trainee profiles are correctly set up in internal systems (e.g. Back Office); troubleshoot access issues and raise IT tickets where needed.
• Manage training calendars: shadowing sessions, QA alignment, MCQs, onboarding communications, and ID setup.
• Maintain attendance records, prepare payroll inputs (active/inactive), and generate monthly payroll reports for KSA.
• Launch and monitor LMS courses, collaborate with WFM on scheduling, follow up on completions, and manage reschedules.
• Onboard new trainers: deliver induction presentations, explain key trackers, and walk through attendance processes.
• Consolidate batch feedback and generate monthly training performance summaries.

Skills, knowledge & expertise

• Fluent in English and Arabic
• Proficient in Google Sheets, Slack, and basic LMS platforms
• Strong organizational and time management skills
• Detail-oriented with the ability to manage multiple priorities
• 1-2 years of experience in training coordination or operations