Underwriting Strategy & Product Development Senior Manager - Health Department

Job description / Role

Brief Overview: To achieve and sustain profitable growth, market share and competitive advantage in the Health Insurance Portfolio by developing proactive and market responsive products, establishing adequate Reinsurance, Supporting the Health Insurance Top-line achievement, Establishing and Sustaining best in class Health Insurance Underwriting & Operations Practices whilst sustaining superior Customer Experience

Key Duties & Responsibilities :
• Achieve & Sustain Profitable Growth, Market Share and Competitive Advantage
• Build & Sustain Best In Class Underwriting, Operations Practices
• Continuous Improvement of all Processes and Turn Around Times (TAT) and Straight Through Put (STP)
• Astute Risk Assessment & Assumption
• Build and Sustain Superior Customer Experience
• Develop Proactive and Market Responsive Products
• Establish adequate Reinsurance Coverage
• Sustaining Competitive Pricing Strategy by obtaining Optimal Reinsurance Treaties
• Recruit, Develop and Manage a Professional Team
• Support Business & Market Development Initiatives
• Achieving Sales Target, Sales Conversion Ratio and Renewal Ratios
• Managing Loss Ratio
• Support with proper Business Intelligence to Minimize Fraud
• Health Insurance Portfolio Analytics, Monitoring & Course Correction
• Competitive Intelligence
• Regulatory Compliance

Major Goals:
• Achieving Profitable Growth, Market Share and Competitive Advantage
• Achieving Health Insurance Portfolio Topline
• Achieving Sales Conversion Ratio and Renewal Ratio
• Achieving Technical Profits, managing Loss Ratio and Combines Ratio
• Narrow Anti-Selection and Fraud
• Health Value Chain Effectiveness, Efficiency and Productivity.
• Sustaining Best-In-Class Practices & Improving Turn Around Time (TAT) whilst sustaining Straight Through Put (STP) across Health Insurance Value Chain
• Narrow Health Insurance related Customer Complaints and Sustain Superior Customer Experience
• MIS and Course Correction
• Zeroing all Audit Findings
• Sustaining overall Compliance
• Setting Competitive Pricing Strategy

Requirements

The ideal candidate should possess at least 15 years of experience in Health Insurance, with at least 7 years of Senior Managerial Experience. Should possess proven track record in setting up, managing, sustaining, turning around and elevating a profitable Health Insurance Business Portfolio to the next level. Hands on experience in a prominent GCC Insurance Market will be a definite advantage.

Professional
• The Associateship of the Chartered Insurance Institute (ACII), UK will be essential
• Associate of the Health Insurance Association of America (AHIAA) or
• Fellow of the Life Management Institute (LOMA)

Academic
• Bachelor’s Degree is essential
• Actuarial background will be a clear plus.
• Master of Business Administration will be an advantage

Skills
• Ability to Build and Sustain Superior Customer Experience
• Capability to Develop Proactive and Market Responsive Products
• Being Able to establish adequate Reinsurance Coverage
• Ability of Sustaining Competitive Pricing Strategy by obtaining Optimal Reinsurance Treaties
• Able to Recruit, Develop and Manage a Professional Team
• Capability to Support Business & Market Development Initiatives
• Achieving Sales Target, Sales Conversion Ratio and Renewal Ratios
• Ability of Managing Loss Ratio
• Ability to Support with proper Business Intelligence to Minimize Fraud

About the Company

Al Rajhi Takaful shares in the heritage of one of the leading business names in the Kingdom of Saudi Arabia, Al Rajhi.

Al Rajhi Takaful aims to provide competitive and relevant insurance services and solutions, which fully complying with “Shariah” principles, to meet the needs and aspirations of Individual & Corporate clients. With its Head Office located in Riyadh supporting three regional offices and some 25 branches we are planning the “roll out’ of a new distribution arm to bring our proposition even closer to our clients.