Ref: RP714-11987

Job description / Role

Employment: Full Time

Waiter (Indonesian Muslims)

Waiter

We are looking for a Waiter to be an effective member in Pullman Zamzam Madina and to be a great assist in the development of the hotel.

Being a Pullman employee means embodying and conveying the brand mindset through the values of open mindedness, forward thinking and drive.

What is in it for you:

- ALL Heartist benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

- To provide a courteous, professional, efficient and flexible service at all times, following Pullman Dubai Mall
of the Emirates Standards of Performance.
- Offers attentive service and adapts to any constraints guests may have
- Heeds any remarks made by guests and ensures follow-up
- Establishes good relations with guests, offering advice and fostering customer loyalty - To handle guest enquiries in a courteous and efficient manner. - To establish a rapport with guests maintaining good customer relationship. - To report guest complaints or problems to supervisors if no immediate solution can be found and
assure follow up with guests.

- Completes the following tasks:
- prepares the point of sale and preparation areas
- welcomes guests and provides waiter service
- cleans and tidies the restaurant and preparation areas after closing
- Before every workshift, finds out about dish composition and any shortages
- Organises his/her work to suit fluctuations in numbers, events and guests
- Ensures the equipment used remains in good condition - To have a thorough understanding and knowledge of all food and beverage items in the menu and the
ability to recommend Food & Beverage combinations and up sell alternatives.

Requirements

Your experience and skills include:

- Muslim Indonesian ONLY
- Experience in the same field
- He should have a correct email or a whatsapp number in the CV so we can reach him
- Excellent English Language
- Strong attention to detail, highly responsible, organized & reliable
- Strong interpersonal and problem solving abilities
- Ability to multi-task and work well under pressure

Your team and working environment:

ZamZam Pullman Madina Hotel is located in the holy city of Madinah Al Munawara and only 150 m from Bab Al Salam of Al Masjid Al Nabawi, Pullman Zamzam Madina offers free WiFi throughout the entire hotel. All 835 rooms & suites are blended with modern Arabic & French elegance. Indoor parking is available on site with additional charge. Quba Mosque and Uhud Mountain are only 15-minutes away from the property.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.

Do what you love, care for the world, dare to challenge the status quo!

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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