Waiter/Waitress/Bartender

Adecco

Riyadh, Jeddah, Saudi Arabia

Ref: KP164-1277

Job description / Role

Employment: Full Time

Role Purpose
Provide remarkable experience to the restaurant’s guests through welcoming, offering menu, provide recommendations when required and maintain hygiene and cleanliness of the restaurant and the staff.

Accountabilities
• Check the opening process and following the opening procedure to ensure the restaurant readiness to receiving customers.
• Manage the inventory and ensure proper usage for the chinaware and cutlery to keep the breakage percentage within the acceptable limits.
• Ensure proper hygiene, maintenance, and cleanliness of the staff, bathrooms, and the serving areas.
• Train and develop the bar team on daily basis through kick-off meetings, feedback etc. to ensure refreshing the information for the employees on daily basis.
• Handle the guests welcoming, offering the menu, seating, and handling the order to provide remarkable experience for the restaurant’s customers.
• Advise the customers on recommendations, portions or number of items ordered if needed to ensure the positive impression about the restaurant.
• Handle and report guest complaints and escalation to floor manager (if required) to ensure customer satisfaction.
• Refresh and check on the tables between guests to ensure higher turnover and efficiency in customer handling as well as proper setup for the table to convey proper restaurant image.
• Implement the closing routine and making sure that all the tasks have been handled properly (either through the waiters and runners).
• Implement the policies and procedures to ensure compliance with the Brand’s policies and governmental regulations.
• Maintain quality control on the service to ensure meeting the brand requirements and positioning in the market.
• Ensure smooth running of the services for the customers’ orders in the assigned section.
• Job holder accountabilities are not limited to the above mentioned, the line manager can assign additional responsibilities when required.

Requirements

Job Requirements
• Education Secondary School level
• Experience 2 to 3 years of operations in a similar position
• Computer Skills
• Basic computer skills and POS systems.
• Languages Basic English
• Arabic (is a perk)
• Proven experience as a waiter/waitress
• Experience in F&B industry
• Fine Dining Experience is an advantage
• Active listening and Good Communication Skills
• Ability to multi task
• Presentable
• Can work in team
• Flexibility to work in shifts
• Open to move to Saudi Arabia

About the Company

The Adecco Group is the world’s leading talent advisory and solutions company. We proudly make a difference in the working lives of 3.5 million people every year. Our culture is entrepreneurial and inclusive, and we are united by our passion for making a difference in the world of work. We work with over 100,000 organizations in 60 countries, enabling their success. We have 35,000 people working with us across more than 60 countries and territories.

Adecco has been rapidly growing in the Middle East since 2008, developing a substantial footprint throughout the region. We work across 250 different clients, Adecco has more than 62 full time employees, working in 4 offices, servicing all countries across the GCC region. We offer Temporary Staffing, Permanent Placement, Executive Search, Assessments, Visa And Payroll, Outsourcing, PRO Solutions customised as per client requirements. Adecco Middle East Head Office is based in Dubai with a branch at Abu Dhabi.

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